Vice President of Operations

Position Overview:

Responsible for managing all aspects of operating a homebuilding region including but not limited to: sales management, production, land acquisition, permitting, purchasing, service and administration. All the while training and developing to become a Division President. This position will also be responsible for helping to maintain and enforce corporate policies and procedures as established by executive management of Maronda Inc.

Reporting Relationships:

• Reports to the Division President.
• Position has direct reports-TBD according to Division.

Duties and Responsibilities:

Administrative

• Manages sales, accounts payable, permit, starts, warranty, and closings for single family and/or townhomes.
• Manages/oversees multiple departments and employees within the division and help implement efficiencies to improve:
  • Customer satisfaction, quality control, reduce build and permit times, reduce overall construction costs, increase profitability, assist with increasing land position, improve our employee and customer experience.

Operations

• Oversees day-to-day company operations.
• Defines and implements operations strategy, structure, and processes.
• Maintains a working knowledge of all phases of operations.
• Monitors performance to proactively identify efficiency issues and propose solutions.
• Coordinates support to operations throughout the business.
• Interview, hire, train, and mentor the operations management team.
• Provides regular performance updates to the senior leadership team.
• Review and implement quarterly and annual budgeting process and goals.

Production

• *Participates with the production department by attending production meetings, reviewing closing schedule, and any other pertinent information.
• Conducts weekly closing/operation meetings to confirm status updates.
• Maintains community documents inclusive of lot availability plans and product types.
• *Provides consistent and competent supervision to Production Managers in the development of project work plans and the management of project budgets.
• Conducts periodic site visits to support the team and provide a quality assurance check on services provided by staff and sub-contractors in order to help ensure a positive customer experience.
• Co-develop and maintain division relationships with third-party construction industry professionals for the purpose of securing cost verifications and passing inspections.
• Monitor customer care items to meet company requirements.
• Responsible for achieving excellent scores in both customer satisfaction and buyer recommendation
• Enforces all safety policies and procedures.

*In Absence of VP of Construction, the VP of Operations will directly manage this responsibility

Goals/Expectations:

Achieve Sales, Starts, Settlement, and profitability benchmarks each year while keeping high customer satisfaction ratings.

Required Education and Experience:

• 4 year College degree in a business-related field required.
• A minimum of 5 years' experience in homebuilding/ /real estate experience.
• Minimum of 3 years supervisory experience in operations or related field.
• Multi-team management experience.
• Must be willing to travel throughout the region.

Skills and Abilities:

• General knowledge of construction practices.
• Strong business acumen with a broad understanding of fundamental business principles.
• Analytical problem-solving skills with an impeccable attention to detail.
• Ability to set overall strategy and drive process improvement.
• Ability to work cooperatively and communicate effectively with a diverse group of staff, clients and stakeholders.
• Proficiency in Microsoft Office (Outlook, Excel).

EEO Employer