Victim Witness Case Manager (Bilingual - Spanish)
Apply NowCompany: Dane County, WI
Location: Madison, WI 53711
Description:
Salary: $36.62 - $43.12 Hourly
Location : Madison, WI
Job Type: Full time (1.0FTE)
Job Number: 2025-00215
Department: District Attorney
Opening Date: 04/11/2025
Closing Date: 5/2/2025 11:59 PM Central
FLSA: Non-Exempt
Bargaining Unit: 2634
Description
The Dane County District Attorney's Office in Madison, Wisconsin, is recruiting for a full-time (1.0 FTE) Victim Witness Case Manager (Bilingual - Spanish) position. This position is designated as bilingual and candidates will be tested in Spanish and English during the recruitment process. Employees who work in bilingual designated positions receive an additional $2.00 per hour (not reflected in the above hourly rate).
The Eligibility List created may be used to fill future vacancies over the next six (6) months.
Equity, Definition and Examples of Duties
COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.
DEFINITION
Under general direction in the District Attorney's Victim/Witness Unit, this classification provides direct services to crime victims and witnesses in both the juvenile and adult criminal court systems consistent with victim's rights as defined in the Wisconsin Constitution and State Statutes. Some positions may provide victim-centered, healing restorative justice (RJ) services to victims, witnesses and defendants.
EXAMPLES OF DUTIES
This section lists several duties, but not all Victim/Witness Case Managers perform all the duties that are listed nor do they work in all crime categories. Duties and specialization are dependent upon work assignment.
Deliver trauma-informed services to crime victims and witnesses in a culturally respectful, compassionate and multidisciplinary matter. Notify and educate crime victims and witnesses of their legal rights. Provide advocacy for crime victims and witnesses. Consult and safety plan with victims' pre-charge. Notify crime victims of court hearings and the purpose of each hearing. Confer with victims about case declines and continuances, their desired protection orders and case outcomes. Assist victims with requesting restitution and filing Crime Victim Compensation applications and victim impact statements. Prepare crime victims and witnesses to testify. Court accompaniment. Refer to community services and resources. Notify victims of case disposition and post-conviction victim rights and services. Consult with prosecutors regarding victim behaviors and secondary trauma, charging decisions, trial strategy and desired outcomes. Assist prosecutors with trial preparation and organization of witnesses. Facilitate restorative justice (RJ) outcomes including but not limited to victim offender dialogs. Serve as a RJ resource to prosecutors. Attend forensic interviews of child victims and witnesses and participate in child abuse case reviews. Attend community meetings and professional trainings that address current issues and challenges crime victims' experience. Conduct professional and community trainings. Maintain excellent and diligent paperless documentation of services provided.
Education, Experience and Special Requirements
Education, Training and Experience:
Must possess a Bachelor's degree in social work, human services, criminal justice, or a closely related field. Individuals with a Bachelor's degree must also possess at least two (2) years of professional experience working with crime victims. OR: Individuals with a Master's Degree in social work, human services, criminal justice, or a closely related field must also possess at least six (6) months of professional experience working with crime victims.
Special Requirements:
Must have a valid driver's license, or access to reliable personal transportation, or equivalent. Must be able to work irregular hours, beyond 40 hours per week if needed. Also refer to the "Physical and Environmental Work Requirements" section below.
Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.
For Bilingual Positions:
Provide services in both English and the required foreign language (e.g., Spanish, Arabic, Hmong, etc.). Applicants being considered for bilingual positions will be tested during the recruitment process prior to employment. This will primarily consist of passing an oral language proficiency assessment from English to foreign language and foreign language to English, but may require additional language testing, such as written translation, if it is an essential function of the job.
*If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/examinations they currently hold qualify them for the position's bilingual designation.
Physical and Environmental Work Requirements:
Ability to use hand and wrist motions; see and hear within normal ranges with or without adaptive devices; sit at a desk or in court for long periods; and physically navigate to a number of courts and court floors. Ability to work in an environment that utilizes a facility dog. The environment is a highly collaborative, high energy and fast-paced law office employing approximately 100 professional employees.
Knowledge, Skills and Abilities
Knowledge of the special needs and challenges of crime victims. Knowledge of, or demonstrated interest in, the criminal justice and juvenile justice systems. Knowledge of community resources. Ability to perform duties in a multidisciplinary environment with trauma-informed approaches and respect for cultural diversity. Ability to work independently and in multidisciplinary teams. Ability to maintain accurate records and effectively communicate with others orally and in writing. Ability to triage a high caseload and endure sensitive, tragic and sometimes violent and graphic case details. Ability to work with trauma and grief. Ability to work with sensitive crimes including, homicide, serious injury, violent assaults, child sexual assault and abuse. Ability to separate personal trauma from work performance.
Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page:
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the 'here' links to this page:
01
Do you possess a Bachelor's Degree in social work, human services, criminal justice, or a closely related field?
02
Please explain if you meet/exceed this requirement. For example - Bachelor's Degree in Social Work
03
Do you possess at least two (2) years of professional experience working with crime victims?
04
Please explain if you meet/exceed this requirement.
05
Do you possess a Master's Degree in social work, human services, criminal justice, or a closely related field?
06
Please explain if you meet/exceed this requirement. For example - Master's Degree in Social Work
07
Do you possess at least six (6) months of professional experience working with crime victims?
08
Please explain if you meet/exceed this requirement.
09
THIS QUESTION IS GRADEDDescribe your working knowledge of the criminal justice system and victim's rights laws, with specific attention to the capabilities and limitations of the criminal justice system for Spanish speaking victims. Please, include any work or volunteer experience you have which contributed to your knowledge of the justice system's impact on Spanish speaking crime victims including attending criminal court hearings. Be specific as to the name and type of agency/organization worked for, length of employment, job duties and type of population worked with.
10
THIS QUESTION IS GRADEDAs the result of trauma, adult and child crime victims experience a wide array of physical and emotional reactions that impact their behaviors. Some of these behaviors such as: delayed disclosure of abuse, victim recantation of partner violence, and/or hostility toward the police and prosecutor, create challenges for prosecutors. How has your training and experience prepared you to work in an environment in which you are asked to balance victim advocacy with the pursuit of justice?
11
THIS QUESTION IS GRADEDPlease describe your organizational skills, ability to triage work, and interest in managing a high volume caseload. Please be specific about your technical proficiencies, stress management strategies, and general organizational skills and strategies.
12
Did you use artificial intelligence (AI)-generated content or tools in any part of this position's job application process?
13
If you used AI-generated content or tools, do you have an approved request from Dane County's ADA Coordinator to do so?
14
If you used AI-generated content or tools to complete any part of the job application process, please list in which sections of the application process you did so, including responses to graded questions.
Required Question
Location : Madison, WI
Job Type: Full time (1.0FTE)
Job Number: 2025-00215
Department: District Attorney
Opening Date: 04/11/2025
Closing Date: 5/2/2025 11:59 PM Central
FLSA: Non-Exempt
Bargaining Unit: 2634
Description
The Dane County District Attorney's Office in Madison, Wisconsin, is recruiting for a full-time (1.0 FTE) Victim Witness Case Manager (Bilingual - Spanish) position. This position is designated as bilingual and candidates will be tested in Spanish and English during the recruitment process. Employees who work in bilingual designated positions receive an additional $2.00 per hour (not reflected in the above hourly rate).
The Eligibility List created may be used to fill future vacancies over the next six (6) months.
Equity, Definition and Examples of Duties
COMMITMENT TO EQUITY AND INCLUSION
As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.
DEFINITION
Under general direction in the District Attorney's Victim/Witness Unit, this classification provides direct services to crime victims and witnesses in both the juvenile and adult criminal court systems consistent with victim's rights as defined in the Wisconsin Constitution and State Statutes. Some positions may provide victim-centered, healing restorative justice (RJ) services to victims, witnesses and defendants.
EXAMPLES OF DUTIES
This section lists several duties, but not all Victim/Witness Case Managers perform all the duties that are listed nor do they work in all crime categories. Duties and specialization are dependent upon work assignment.
Deliver trauma-informed services to crime victims and witnesses in a culturally respectful, compassionate and multidisciplinary matter. Notify and educate crime victims and witnesses of their legal rights. Provide advocacy for crime victims and witnesses. Consult and safety plan with victims' pre-charge. Notify crime victims of court hearings and the purpose of each hearing. Confer with victims about case declines and continuances, their desired protection orders and case outcomes. Assist victims with requesting restitution and filing Crime Victim Compensation applications and victim impact statements. Prepare crime victims and witnesses to testify. Court accompaniment. Refer to community services and resources. Notify victims of case disposition and post-conviction victim rights and services. Consult with prosecutors regarding victim behaviors and secondary trauma, charging decisions, trial strategy and desired outcomes. Assist prosecutors with trial preparation and organization of witnesses. Facilitate restorative justice (RJ) outcomes including but not limited to victim offender dialogs. Serve as a RJ resource to prosecutors. Attend forensic interviews of child victims and witnesses and participate in child abuse case reviews. Attend community meetings and professional trainings that address current issues and challenges crime victims' experience. Conduct professional and community trainings. Maintain excellent and diligent paperless documentation of services provided.
Education, Experience and Special Requirements
Education, Training and Experience:
Must possess a Bachelor's degree in social work, human services, criminal justice, or a closely related field. Individuals with a Bachelor's degree must also possess at least two (2) years of professional experience working with crime victims. OR: Individuals with a Master's Degree in social work, human services, criminal justice, or a closely related field must also possess at least six (6) months of professional experience working with crime victims.
Special Requirements:
Must have a valid driver's license, or access to reliable personal transportation, or equivalent. Must be able to work irregular hours, beyond 40 hours per week if needed. Also refer to the "Physical and Environmental Work Requirements" section below.
Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.
For Bilingual Positions:
*If applicable, individuals may confirm with the Employee Relations Division whether results of bilingual language certifications/examinations they currently hold qualify them for the position's bilingual designation.
Physical and Environmental Work Requirements:
Ability to use hand and wrist motions; see and hear within normal ranges with or without adaptive devices; sit at a desk or in court for long periods; and physically navigate to a number of courts and court floors. Ability to work in an environment that utilizes a facility dog. The environment is a highly collaborative, high energy and fast-paced law office employing approximately 100 professional employees.
Knowledge, Skills and Abilities
Knowledge of the special needs and challenges of crime victims. Knowledge of, or demonstrated interest in, the criminal justice and juvenile justice systems. Knowledge of community resources. Ability to perform duties in a multidisciplinary environment with trauma-informed approaches and respect for cultural diversity. Ability to work independently and in multidisciplinary teams. Ability to maintain accurate records and effectively communicate with others orally and in writing. Ability to triage a high caseload and endure sensitive, tragic and sometimes violent and graphic case details. Ability to work with trauma and grief. Ability to work with sensitive crimes including, homicide, serious injury, violent assaults, child sexual assault and abuse. Ability to separate personal trauma from work performance.
Become a part of the Dane County Team!
We offer a wide range of benefits including fully paid dental and HMO health insurance premiums for full time employees/pro rated for part time employees. The County will also provide contributions towards POS health insurance premiums and short/long term disability. Additional benefits available include long term care, vision coverage, flex spending account and deferred compensation programs paid in full by the employee and a wellness program. For further details on insurance benefits visit
Bilingual Pay: Employees who work in bilingual designated positions receive an additional $2.00 per hour.
Undesirable Hours Premium Pay: Employees may receive undesirable hours pay of $2.00 for anytime worked between 6:00 p.m. and 6:00 a.m and for anytime on Saturday and/or Sunday. (not applicable with all employee groups).
Paid Parental Leave: Dane County also provides 12 weeks of paid parental leave for birth or adoption of a child.
Caregiver Leave: Dane County offers 80 hours of paid leave to care for an ill family member.
Telecommuting: Telecommuting allows employees to work remotely for all or part of their workweek. Dane County considers telecommuting to be a viable, flexible option when both the employee and the job are suited to such an arrangement. Dane County will permit telecommuting when it benefits the productivity of the employee and their department and if determined by employee's department that telecommuting is not detrimental to either the County or the employee.
Student Loan Forgiveness: If you are employed by a government or not-for-profit organization, you may be able to receive loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program.
WI Retirement System: Employees hired after 7-1-11 must be expected to work a minimum of 1200 hours annually to be enrolled in the Wisconsin Retirement System when hired.
Like our Facebook page:
Dane County participates in E-Verify. For more information see the Notice of E-Verify Participation and Right to Work posters here" and then the 'here' links to this page:
01
Do you possess a Bachelor's Degree in social work, human services, criminal justice, or a closely related field?
- Yes
- No
02
Please explain if you meet/exceed this requirement. For example - Bachelor's Degree in Social Work
03
Do you possess at least two (2) years of professional experience working with crime victims?
- Yes
- No
04
Please explain if you meet/exceed this requirement.
05
Do you possess a Master's Degree in social work, human services, criminal justice, or a closely related field?
- Yes
- No
06
Please explain if you meet/exceed this requirement. For example - Master's Degree in Social Work
07
Do you possess at least six (6) months of professional experience working with crime victims?
- Yes
- No
08
Please explain if you meet/exceed this requirement.
09
THIS QUESTION IS GRADEDDescribe your working knowledge of the criminal justice system and victim's rights laws, with specific attention to the capabilities and limitations of the criminal justice system for Spanish speaking victims. Please, include any work or volunteer experience you have which contributed to your knowledge of the justice system's impact on Spanish speaking crime victims including attending criminal court hearings. Be specific as to the name and type of agency/organization worked for, length of employment, job duties and type of population worked with.
10
THIS QUESTION IS GRADEDAs the result of trauma, adult and child crime victims experience a wide array of physical and emotional reactions that impact their behaviors. Some of these behaviors such as: delayed disclosure of abuse, victim recantation of partner violence, and/or hostility toward the police and prosecutor, create challenges for prosecutors. How has your training and experience prepared you to work in an environment in which you are asked to balance victim advocacy with the pursuit of justice?
11
THIS QUESTION IS GRADEDPlease describe your organizational skills, ability to triage work, and interest in managing a high volume caseload. Please be specific about your technical proficiencies, stress management strategies, and general organizational skills and strategies.
12
Did you use artificial intelligence (AI)-generated content or tools in any part of this position's job application process?
- Yes
- No
13
If you used AI-generated content or tools, do you have an approved request from Dane County's ADA Coordinator to do so?
- Yes
- No
14
If you used AI-generated content or tools to complete any part of the job application process, please list in which sections of the application process you did so, including responses to graded questions.
Required Question