VP, IT Infrastructure

ELLKAY is a nationwide leader in healthcare connectivity, providing innovative, customizable solutions and unparalleled services for over a decade. We empower diagnostic laboratories, PM/EMR vendors, ACO and HIE companies, hospitals, and other healthcare organizations with cutting-edge technologies and solutions that improve their bottom lines.

Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.

Company Culture: We deal with medical data, and we take our work very seriously, but not ourselves. If you're a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We're committed to attracting good people who are passionate about the work they do.

ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experience to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.

Job Summary:

The VP, IT Infrastructure will be responsible for overseeing and leading the technology strategy and operations for ELLKAY. This role involves managing IT infrastructure, ensuring the implementation and maintenance of IT systems and solutions, and aligning technology initiatives with the business goals of the company. The VP, IT Infrastructure, will play a key role in developing and executing strategies that improve the efficiency, security, and scalability of enterprise technology systems.

Essential Duties and Responsibilities:

• Leads and directs the strategic design, management, and implementation of an organization's enterprise infrastructure.
• Oversees implementation and maintenance of enterprise-wide system tools and ensures scalability and accessibility of applications or services.
• Establishes and approves operating policies to mitigate risk.
• Develops the policies and procedures utilized in the design and maintenance of an organization's enterprise infrastructure.
• Manages infrastructure costs by deploying cost-effective solutions, managing licenses, and identifying areas to implement process improvements
• Responsible for business application security, deployment, updates and strategic roadmap
• Construct and held responsible for 2-3 year roadmap addressing current challenges and keeping us in line with our competitors
• Required to work close with CISO to maintain and upkeep of our security standards / posture
• Collaborate with the executive leadership team to define IT priorities and business objectives.
• Work with other departments to ensure IT projects meet business needs, are completed on time, and remain within budget.
• Ensure all IT operations comply with regulations, such as HIPAA, HITECH, and other relevant laws.
• Implement and maintain security protocols to safeguard patient data and sensitive information.
• Develop disaster recovery plans and business continuity strategies to mitigate potential risks to systems and data.
• Manage a team of IT professionals, including systems administrators, network engineers, help desk and other technology specialists.
• Provide guidance and mentorship to team members, fostering a culture of innovation, collaboration, and continuous learning.
• Develop and manage relationships with external vendors, technology partners, and third-party service providers.
• Negotiate contracts, manage service-level agreements (SLAs), and ensure that vendors meet performance expectations.
• Serve as the primary point of contact between the IT department and other internal business units.
• Oversee the integration and management of data systems, ensuring accurate and efficient data collection, storage, and reporting.
• Ensure compliance with data privacy and protection standards, and drive initiatives related to data analytics and business intelligence.
• Support the development of reporting and analytics tools that enable data-driven decision-making across the organization.
• Drive digital transformation initiatives that leverage emerging technologies such as artificial intelligence (AI), machine learning (ML), and telehealth to enhance patient care and operational efficiency.

Qualifications:

Education:

• Bachelor's degree in information technology, Computer Science, Healthcare Management, or a related field (required).
• Master's degree in healthcare IT, Business Administration, or a related field (preferred).

Experience:

• At least 10 years of progressive experience in IT management, with a minimum of 5 years in a leadership role in a healthcare IT environment.
• Proven experience managing complex IT systems, projects, and teams in the healthcare industry.
• Strong background in IT systems, compliance regulations and security protocols.

Technical Skills:

• Expertise in IT infrastructure management, cloud computing, and IT solutions.
• Familiarity with data analytics platforms, business intelligence tools, and data integration technologies.
• Knowledge of cybersecurity frameworks and best practices for protecting patient data.
• Experience with vendor management, contract negotiations, and service-level agreements (SLAs).

Leadership Skills:

• Strong leadership and team management abilities, with experience building and leading high-performing IT teams.
• Excellent communication skills, capable of interacting with senior leadership, external partners, and technical teams.
• Strategic thinker with a proven ability to drive innovation and operational improvements in a healthcare setting.

Certifications:

• IT certifications (e.g., ITIL, PMP, CISSP) or healthcare-specific certifications (e.g., Certified Healthcare CIO, Certified Health IT Professional) are a plus.

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• A Competitive salary
• 401k w/ matching - once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On-site HQ free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with their role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.