VP/D Lead Technology Program Manager

OneMain Financial (OMF) is the largest non-bank lender in the United States. Technology underpins all aspects of OneMain's business today and enables innovation that benefits our customers and colleagues. OMF Technology is a large corporate department, spanning many geographies and teams, delivering increasingly complex and cross-cutting initiatives that deliver best-in-class solutions to our customers, reduce cost and risk, and support high-availability operations. As the size and complexity of OMF Technology's work increases, we need to increase our capacity both to maintain business process management consistency across the organization, and to drive transformation activities to sustain high-performing teams and reinforce a culture of success.

Job Overview

Reporting to the VP/SMD Head of Data & Front Office Technology, the VP/D Lead Technology Program Manager provides dedicated general management to a technology group that is leading the consumer lending industry with distinctive software and data innovation. This role is a key enabler to drive commercial accountability and execution excellence by overseeing budgets, staff plans, roadmaps, and delivery programs. This role also serves as a liaison to business and digital partners for strategy, roadmap, finance, and staffing.

The ideal candidate will possess excellent communication skills and strong abilities to lead, manage, and collaborate across a team of teams. The role requires strategic thinking and disciplined execution to ensure local alignment with department objectives while leading efforts that drive team member engagement and operational excellence outcomes.

• This role works more independently and has built technical skills through experience and learning.

• They will be responsible for execution of a complete task or multiple tasks within a project. They will work with junior staff to accomplish objectives.

• This role will require less supervision but will require guidance from time to time. When successful, this individual will take ownership of a particular task and collaborate well with others to realize the expected outcome.

• Operates autonomously and takes initiative to work on tasks with multiple priorities across the team.

• Seeks opportunities to learn and take responsibility for larger segments of a project. Upholds the commitments to complete projects.

• Establishes relationships and understands dependencies and risks for the project and how their contributions fit into the broader project.

• Communicates clearly and is able to convey more complex information to technical experts inside the team.

• Identifies gaps, proposes minor improvements to existing processes.

• Challenges self to identify, learn, and adapt to new ways of working. Quality and automation are continuously top of mind and demonstrated in deliverables.

• Uses effective critical thinking skills to tackle more complex problems and works with others to develop innovative solutions.

• Strives to identify proactive measures for mitigating the recurrence of incident.

• Considers multiple solutions to a problem before seeking guidance.

• Collaborates with other teams and resolves issues within area of specialization with minimal supervision. Beginning to develop others on the team by sharing knowledge and training.

• Demonstrates personal leadership to achieve individual and team success.

• Takes initiative to complete tasks and shows willingness to help peers.

General Skills:

• 8 - 12 Years of program management experience

• 3 - 5 Years of management experience

• This role sets the strategy for and is responsible for the success of a portfolio of very complex programs that are comprised of multiple projects. These projects are seen as essential to achievement of the Technology strategy.

• They have stakeholder management and usually own the design and execution of the work.

• They determine the agenda for their portfolio or program and the resource needs.

• They operate independently contributing to the overall goals of their organization through achievement of their objectives.

• They will provide more junior staff work direction to accomplish objectives.

• When successful, this individual will be seen as the thought-leader and owner of the outcomes of their efforts.

• BS degree in a related field

• Excellent communications

Technology Required:

• Experience:
  
  • Minimum 7 years of experience as a senior technology leader in Financial Services or other heavily regulated industry.
  • 10+ years of experience and proficiency organizing and managing multiple technology execution programs in dynamic, geographically distributed environments.
  • 10+ years of experience selecting and negotiating 3rd party products and services.
  • 10+ years of experience defining compelling job descriptions, attracting, and hiring industry-leading talent, both in employee and contractor roles.
  • 5+ years of experience leading on-prem to cloud-based technology organization transformation.
• Skills & Abilities:
  
  • Technology program management using iterative and incremental delivery methodologies (e.g., SCRUM)
  • Excellent verbal and written communication skills, with an ability to interact effectively with senior leadership and create and deliver strategic presentations and guidance to executives.
  • Knowledge of technology and management principles involved in planning, organizational change management, resource allocation modeling, leadership techniques, and coordination of people.
  • Data analysis, metric tracking, and dashboard/reporting tools (e.g., Excel, Power BI)
  • Budget and expense management and forecasting.
• Personal Attributes:
  
  • Evaluates problems using a strategic mindset within the broader context of business objectives, technology landscapes, and long-term goals.
  • High attention to detail and ability to maintain accuracy in all aspects of the role.
  • Collaborative, solution-oriented, and adaptable in a fast-paced environment.
  • Passion for continuous learning and continuous improvement.
  • Superior organizational and problem-solving skills.

Day to Day Responsibilities:

Budget Coordination & Management

• Oversee and support collaboration with Digital, Credit & Pricing, Data Science, Analytics, and Technology partners to shape, develop, and manage the group's budgets, investments, roadmaps, and staffing plans with ongoing updates and collaboration with our Finance and HR business partners.
• Monitor expenditures and work with senior leadership and their staffs to actively manage group expenditures and ensure alignment with budget forecasts.

Staff Planning

• Manage talent acquisition for the group; work with leaders to recruit and develop bar-raising software and data engineers. Help foster, inspire, and cultivate a high-performance engineering organization.
• Manage the group's staff plan to align capacity to OKRs and drive continuous role-click optimizations.

Execution Oversight

• Accountable for the performance and execution of multiple marquee technology delivery programs.
• Collaborate with senior leadership to define and drive objectives and key results (OKRs) for the group.
• Curate digital data visualizations that show back group performance and spend.

Communication & Engagement

• Oversee cross-functional routines that ensure effective communication, alignment on goals, and to exchange insights that inform execution plans and activities.
• Serve as an aggregation point for departmental information needed to develop executive presentations, conduct broader analysis, and develop other communications or engagement materials.
• Champions agile methodologies, enabling iterative development, frequent feedback, and responsiveness to changing requirements.

Process Efficiency & Consistency

• Assist in developing standards for management practices that can be implemented consistently across the group and collaborate with other leaders to apply globally.
• Assist in the development and execution of strategic initiatives aimed at performance improvement, expense management, and technology TCO optimization.
• Ensure adherence to compliance standards and organizational policies in all aspects of operations.

Location: Baltimore, MD

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options for team members and their dependents

• Up to 4% matching 401(k)

• Employee Stock Purchase Plan (10% share discount)

• Tuition reimbursement

• Continuing education

• Bonus eligible

• Paid time off

• Paid volunteer time

• And more

Target base salary range is $ which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.