VTC Administrator - Senior

Overview

SOS International LLC (SOSi) is seeking a VTC Administrator - Senior in Fort Huachuca, Arizona. NETCOM fields a team of the Army's premier VTC/VoIP/UC technical experts in real-time Internet Protocol (IP) networking services to provide Theater service management, Network Operations (NETOPS), and security of voice and video to support over 900,000 Army CONUS subscribers.

Essential Job Duties

• Conducts testing of network design and UC/VTC architecture.
• Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, etc.
• Evaluates and reports on new communications technologies to enhance capabilities.
• Viewed as an expert within the VTC or UC field.
• Exhibits exceptional ingenuity, creativity, and resourcefulness.
• Acts independently on technical matters pertaining to assigned field and related disciplines.
• Must be entirely self-supervisory.
• Recommends technologies to accomplish long-term objectives.
• Develops concepts, products, or technologies that extend knowledge in fields of expertise.
• May serve as external spokesperson for SOSi.
• Often instrumental in attracting and obtaining new customer business.
• Provides technical leadership and mentors team members and SOSi colleagues.
• Interacts closely with customer representatives on highly advanced technical issues.
• Explains and presents high-level technical subjects and processes related to assignments.
• Independently composes and delivers reports and presentations of the highest professional quality.
• Provision, secure, operate, maintain, troubleshoot, and provide service management of VTC technologies including Cisco Unified Border Elements (CUBE), Cisco Unified Communications Manager (CUCM), Cisco Expressway Core and Edge, Cisco Meeting Server/App, and Cisco TelePresence Management Suite.
• Perform backups on all managed devices on a regular basis in accordance with disaster recovery requirements.
• Ensure all managed devices are configured and maintained to adhere to all applicable DoD STIG and SRG requirements.
• Upgrade all managed devices within the required timeline when dictated by Security Advisory Notification Vulnerabilities.

Minimum Requirements

• Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility.
• HS +6 or AA/AS +4 or BA/BS +2 years of technical experience in UC/VTC
• IAT II certification (CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) required.
• CCNA Enterprise, CCNP Collaboration, or approved relevant certification w/in 180 days of hire
• Willing to work overtime, holidays, and weekends as necessary.
• Participate in rotational on-call duties to provide after-hours support.
• Willing to travel to Contingency of Operations Plan (COOP) sites.

Preferred Qualifications

• Working or expert knowledge of VTC registration, routing, MCUs and endpoints.
• Additional expertise in Ribbon Communications or Genband/Sonus Networks product management. Experience in Cisco/Avaya/Nortel product management would be considered if candidate has extensive knowledge.
• Advanced knowledge of network technologies such as routing and switching. Able to review firewall, router and switch configurations to identify configuration issues.
• Experience with AESMP (ServiceNow).

Work Environment

• POSSIBLE Remote Position (Local to Fort Huachuca, AZ area)
• Working conditions are normal for an office environment. Working from home may be possible.
• Fast paced, deadline-oriented environment.May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)