Web and Events Content Specialist/Department Technology Specialist III

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Company: Henrico County Virginia

Location: Henrico, VA 23231

Description:

General Statement of Duties

Closing Date: This position closes on Monday, April 7, 2025.

Helps manage website content and is administrator for events content management system for the Henrico County Public Library system. Supports the Web Development Coordinator for public-facing website and internal Intranet. Provides software and website support to library staff and patrons; does related work as required.

Essential Duties

Henrico County Public Library seeks a Department Technology Specialist III for the responsibilities of a Web and Events Content Specialist.The position's primary duty is to manage the Library events content management system through Springshare software and its LibCal and LibAnswers applications. Springshare is the program the Library uses to list and promote more than 150 events per month and to manage space reservations in its nine library locations.

In addition to overseeing the events content management system, the position will:
Support the Web Development Coordinator
Help maintain the Library website, making updates, proofing and editing, and creating content as needed
Ensure the Library's website meets accessibility standards and incorporate best practices for overall user experience
Manage the Library Intranet, assisting Library departments in posting updates and maintaining internal documents
Coordinate training for newly adopted library technologies
Occasionally assist with Library sponsored events
Manage the Library Public Relations Department's image assets
Be part of a team contributing content for the website, blog, and social media

The person in this position must:
Be highly organized with an attention to detail, including proofreading
Have strong written and verbal communication skills
Provide excellent and responsive customer service to internal and external audiences
Be a diligent problem-solver who takes initiative and uses good judgment
Work collaboratively with a team
Be able to explain complex technologies in easy-to-understand language
Possess presentation skills and have experience training for a variety of audiences
A knowledge of and interest in public library services, technologies, and trends is a plus

This position requires a knowledge of web development and digital technologies as related to web design. This includes experience with HTML, XML, CSS, JavaScript and PHP. Specifically, the position requires experience with:
Open-Source Content Management Systems, such as Joomla and WordPress

Reports to the Division Manager, Communications and Media

Minimum Qualifications

Two (2) year degree in relevant IT field of study and three (3) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Additional Information

A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.

May require a valid driver's license to perform assigned duties at various locations.

Proficiency in additional language(s) is preferred, but not required.

This is a 40 hours/week position.

The expected hiring range will be at the lower end of the listed pay scale.

Please be aware that while we are hiring for this position, at any time staff can be moved to other location or services areas for the good of the library.

How To Apply

Closing Date: This position closes on Monday, April 7, 2025.

You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though https://henrico.gov/services/jobs or click on the Jobs link in the upper right hand corner of our main County page at https://henrico.gov .

Minimum Salary 69537

Maximum Salary 127917

Currency USD

Main Organization General Government

General Government

Employment Status Permanent Fulltime

Permanent Full-time

Amount of Travel

Work At Home

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