Wholesale Accounts Executive

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Women, Protected Veterans, and Individuals with Disabilities.

SUMMARY

Responsible for generating and promoting WorldNet's wholesale services as a facilities-based provider. Develop strong and long-term business relationships and alliances with other telecom providers, local, domestic and international. Structure the Wholesale area and keep actively involved in the creation of products and services; resolve and/or escalate referred situations and customer criticism to ensure total customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Promote facilities based services.

• Identify new potential services at a wholesale level and capitalize on the opportunities.

• Maintain solid relationships with IXC's and LEC's as well as large traffic customers, local, domestic & international.

• Serve as main business point of contact with wholesale customers. Primary communication will be handled with partner's senior management.

• Drive/implement activities and process changes to improve customer satisfaction.

• Ensure the level of sales effort is maintained and consistent with the goals.

• Present reports to IT Director analyzing trends, issues and problems while suggesting correction plans.

• Ensure the level of sales effort is maintained and consistent with the goals.

• Develop wholesale products and services in coordination with the Marketing and Engineering groups.

• Aid in the development of key strategic relationships to enhance our product portfolio.

• Develop sales strategies with each assigned partner as needed to begin sales production, increase sales production, or improve sales mix of higher revenue.

• Serve as liaison between resellers and the rest of the company.

• Develop and maintain policies and procedures for the program aligned with the company's vision.

• Maintain documentation policy that stores all partners and customer's information organized and secure.

• Interface with other groups within the company to effectively coordinate the implementation of services acquired by customers.

• Travel when required seeking relationships, developing opportunities, growing our presence and participating on Industry related forums and expos.

• Other duties and responsibilities as assigned by IT Director.

SUPERVISORY RESPONSIBILITIES

This Job has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) in Administration, Engineering or related field, from four-year College or university; and ten years related experience and/or training; or equivalent combination of education and experience.

Experience in Telecom a must.

Experience in analyzing and customizing wholesale carrier solutions.

Experience dealing with IXC's and LEC's

LANGUAGE SKILLS Strong communications skills: verbal, written and standup presentation Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Fully Bilingual, verbal and written. (Spanish - English).

MATHEMATICAL SKILLS The ability to add, subtract, multiply, or divide quickly and correctly. The ability to choose the right mathematical methods or formulas to solve a problem. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to clearly identify obstacles to goals, and devise techniques to surmount them with speed and effectiveness. Ability to learn new products and devise effective strategies to introduce them to potential customers.

OTHER SKILLS

• Experienced in Microsoft Office, and able to learn new applications according to duties.
• Effective communication.
• Conflict Resolution.
• Ability to prioritize task and effective time management skills.
• The ability to perform these duties under minimum supervision is highly desired.