Workers' Compensation Adjuster
Apply NowCompany: County of San Bernardino, CA
Location: San Bernardino, CA 92404
Description:
Salary : $70,844.80 - $97,344.00 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 25-23104-01
Department: Risk Management
Opening Date: 01/04/2025
Closing Date: Continuous
The Job
Earn an Annual Salary Up to $97,344
Salary negotiable commensurate with qualifications.
The Department of Risk Management is recruiting for Workers' Compensation Adjusters who receive and review workers' compensation claims and reports and determine if occupational illness or injury is compensable; develop documentation for claim reports by reviewing and requesting substantiating reports from physicians, supervisors and witnesses; and explain to injured workers their benefits and legal rights under Workers' Compensation Laws.
For more detailed information, refer to theWorkers' Compensation Adjusterjob description.This position offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below:
Benefits Overview
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability
Wellness Program - Commuter Services - Employee Discounts - Tuition Reimbursement
Click HERE for more Employee Benefits information
Modified Benefit Option: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay) with modified benefits. For more detailed information on the MBO for eligible Teamsters classifications, refer to the
A hybrid telework schedule may be offered upon satisfactory work performance. The department may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.
CONDITIONS OF EMPLOYMENT
Certificate: A valid California Self Insurance Administrator Certificate is required at the time of hire and must be maintained throughout employment.
Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.
Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Candidates must meet all of the following minimum requirements:
Certificate: A valid California Self Insurance Administrator Certificate is required at the time of hire and must be maintained throughout employment.
-AND-
Experience: Three (3) years of experience, within the last five (5) years, adjusting workers' compensation claims, including one (1) year adjusting complex litigated claims, such as continuous trauma, AOE/COE, stress claims, and safety claims.
Substitution: Successful completion of college coursework in finance, accounting, medical or paralegal studies may be substituted for experience at a rate of 12 semester (18 quarter) units for six (6) months of experience up to a maximum of 12 months. Education may not substitute for the one (1) year of complex, litigated claims adjusting experience. If substituting coursework for experience, transcripts must be attached and/or coursework must be listed in Supplemental Question #2.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualificationsbased on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible. Do not refer to a resume as it will not be reviewed
Application Procedure:
To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Applicants are encouraged to apply as soon as possible as this recruitment may close at any time.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click HERE for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process.
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
Instructions: The information on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered. Do not refer to a resume as it will not be reviewed.
02
Education/Coursework: If substituting education for experience, list your completed coursework and include the following: Course Title, Course Number, School, Number of Units. Indicate if units are semester or quarter. Only include courses required or related to the position. You may attach your transcript to your application in lieu of listing coursework here.If not substituting coursework for experience, indicate "N/A."
03
Education/Coursework Substitution: Successful completion of courses taken toward the Insurance Education Association certificate (or comparable coursework involving State of California workers' compensation laws) may be substituted at a rate of one class for six (6) months of experience.
Completed college coursework in finance or accounting, medical or paralegal studies, may be substituted at a rate of 12 semester (18 quarter) units for six (6) months of experience.
Classes/coursework may substitute for a maximum of 12 months of the required experience.
Indicate if you are substituting related education/coursework for up to twelve (12) months of the required experience.
04
Workers' Compensation Claims: Indicate below the type(s) of workers' compensation claims experience you possess. Check all that apply.
05
Complex Litigation Experience: Do you possess at least one (1) year of experience adjusting complex litigation claims?
06
Complex Litigation Claims: Describe your experience adjusting complex litigation claims. Include your employer, job title, and years of experience in your response.If none, indicate "N/A."
07
Public Sector: Indicate the type(s) of workers' compensation claims you have experience with. Check all that apply.
08
Certification: Indicate below the certificate(s) you possess. Check all that apply.
09
Benefits Calculation: Indicate which type(s) of workers' compensation benefits you have calculated. Check all that apply.
10
How did you learn about this position?
11
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
12
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
13
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
14
Employer Use Only: Workers' Compensation Adjuster classification qualified for:
Required Question
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 25-23104-01
Department: Risk Management
Opening Date: 01/04/2025
Closing Date: Continuous
The Job
Earn an Annual Salary Up to $97,344
Salary negotiable commensurate with qualifications.
The Department of Risk Management is recruiting for Workers' Compensation Adjusters who receive and review workers' compensation claims and reports and determine if occupational illness or injury is compensable; develop documentation for claim reports by reviewing and requesting substantiating reports from physicians, supervisors and witnesses; and explain to injured workers their benefits and legal rights under Workers' Compensation Laws.
For more detailed information, refer to theWorkers' Compensation Adjusterjob description.This position offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below:
Benefits Overview
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
- Medical & Dental: Family Coverage
- Vision: Employee Coverage
- Premium subsidies to offset health costs
- Flexible Spending Account: Pre-tax account for qualified healthcare expenses
- Up to 4 weeks accruable vacation with cash-out option
- 11 days accruable sick leave
- 15 paid holidays
- Perfect Attendance Leave
- Flexible work schedules (in some departments)
- Generous pension
- Retirement reciprocity may be available!
- 457(b) Deferred Compensation
- Retirement Medical Trust (RMT)
DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability
Wellness Program - Commuter Services - Employee Discounts - Tuition Reimbursement
Click HERE for more Employee Benefits information
Modified Benefit Option: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay) with modified benefits. For more detailed information on the MBO for eligible Teamsters classifications, refer to the
A hybrid telework schedule may be offered upon satisfactory work performance. The department may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.
CONDITIONS OF EMPLOYMENT
Certificate: A valid California Self Insurance Administrator Certificate is required at the time of hire and must be maintained throughout employment.
Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.
Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Candidates must meet all of the following minimum requirements:
Certificate: A valid California Self Insurance Administrator Certificate is required at the time of hire and must be maintained throughout employment.
-AND-
Experience: Three (3) years of experience, within the last five (5) years, adjusting workers' compensation claims, including one (1) year adjusting complex litigated claims, such as continuous trauma, AOE/COE, stress claims, and safety claims.
Substitution: Successful completion of college coursework in finance, accounting, medical or paralegal studies may be substituted for experience at a rate of 12 semester (18 quarter) units for six (6) months of experience up to a maximum of 12 months. Education may not substitute for the one (1) year of complex, litigated claims adjusting experience. If substituting coursework for experience, transcripts must be attached and/or coursework must be listed in Supplemental Question #2.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualificationsbased on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible. Do not refer to a resume as it will not be reviewed
Application Procedure:
To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Applicants are encouraged to apply as soon as possible as this recruitment may close at any time.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click HERE for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process.
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
*Retirement benefits subject to change.
01
Instructions: The information on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered. Do not refer to a resume as it will not be reviewed.
- I understand.
02
Education/Coursework: If substituting education for experience, list your completed coursework and include the following: Course Title, Course Number, School, Number of Units. Indicate if units are semester or quarter. Only include courses required or related to the position. You may attach your transcript to your application in lieu of listing coursework here.If not substituting coursework for experience, indicate "N/A."
03
Education/Coursework Substitution: Successful completion of courses taken toward the Insurance Education Association certificate (or comparable coursework involving State of California workers' compensation laws) may be substituted at a rate of one class for six (6) months of experience.
Completed college coursework in finance or accounting, medical or paralegal studies, may be substituted at a rate of 12 semester (18 quarter) units for six (6) months of experience.
Classes/coursework may substitute for a maximum of 12 months of the required experience.
Indicate if you are substituting related education/coursework for up to twelve (12) months of the required experience.
- Yes, I am substituting related education for up to twelve (12) months of the required workers' compensation claims adjusting experience and have attached my transcript or listed relevant coursework in Supplemental Question #3.
- No, I am not substituting related education for up to twelve (12) months of the required workers' compensation claims adjusting experience.
04
Workers' Compensation Claims: Indicate below the type(s) of workers' compensation claims experience you possess. Check all that apply.
- AOE/COE
- Stress Claims
- Safety Claims
- Wage Loss
- Continuous Trauma
- Salary Continuation
- Temporary Disability
- Permanent Disability
- Death
- None of the Above
05
Complex Litigation Experience: Do you possess at least one (1) year of experience adjusting complex litigation claims?
- Yes
- No
06
Complex Litigation Claims: Describe your experience adjusting complex litigation claims. Include your employer, job title, and years of experience in your response.If none, indicate "N/A."
07
Public Sector: Indicate the type(s) of workers' compensation claims you have experience with. Check all that apply.
- Fire
- Probation
- Law Enforcement
- 4850 Benefits
- None of the above
08
Certification: Indicate below the certificate(s) you possess. Check all that apply.
- California Self Insurance Administrator
- Workers' Compensation Claims Administrator
- Workers' Compensation Claims Professional
- Other
- None of the Above
09
Benefits Calculation: Indicate which type(s) of workers' compensation benefits you have calculated. Check all that apply.
- Temporary Disability
- Permanent Disability
- Death Benefits
- Wage Loss
- Other
- None of the above
10
How did you learn about this position?
- HR Website
- GovernmentJobs.com
- Indeed
- PARMA
- CCWC Conference
- Cal-OHSA Reporter
- Friend or Relative
- Job Fair
- Other
11
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
12
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
- I understand
13
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
14
Employer Use Only: Workers' Compensation Adjuster classification qualified for:
- Workers' Compensation Adjuster (Journey Level)
Required Question