Workflow Administrator with Security Clearance

Description The Workflow Administrator will provide critical support to the Executive Correspondence Office (ECO) within the Research & Engineering (R&E) Business Operations division, located at the Pentagon. This role requires exceptional organizational skills, attention to detail, and the ability to manage high-level correspondence and workflow processes in a dynamic and high-pressure environment. The ideal candidate will ensure all correspondence and tasking are managed effectively, tracked accurately, and delivered in compliance with established protocols and deadlines. Primary Responsibilities: * Task and Correspondence Management: * Monitor the Correspondence and Task Management System (CATMS) to ensure tasks are accurately tracked, prioritized, and completed within defined timelines. * Triage incoming tasks, assign appropriate priorities, and proactively follow up on outstanding actions. * Ensure senior leader decisions are communicated clearly and accurately via prepared correspondence. * Document Preparation and Review: * Draft, review, and edit correspondence, reports, and tasking packages for clarity, completeness, and adherence to established formats and standards. * Validate documents for logical structure, compliance, and alignment with senior leadership expectations. * Prepare briefing materials, reports, and supporting enclosures for senior-level review and approval. * Communication and Coordination: * Serve as a primary point of contact for coordinating correspondence with internal teams and external stakeholders, including OSD Front Offices, Joint Staff, Defense Agencies, Congress, and other government organizations. * Professionally engage with senior leadership and stakeholders to ensure efficient task execution and issue resolution. * Provide excellent customer service via phone, email, and in-person communication. * Records and Document Control: * Maintain accountability and organization of both electronic and hard-copy correspondence files. * Ensure all correspondence control systems reflect real-time task status and document tracking. * Safeguard classified materials, ensuring proper handling, storage, and destruction in compliance with DoDM 5200.01 guidelines. * Administrative Support: * Order and maintain office supplies and ensure seamless daily operations within the Executive Correspondence Office. * Oversee document routing and ensure adherence to approved distribution protocols. * Quality Assurance: * Analyze correspondence and documentation for accuracy, consistency, and completeness. * Recommend improvements to workflow processes and communication strategies to enhance efficiency and effectiveness. * Identify gaps or bottlenecks in the correspondence workflow and propose actionable solutions. Qualifications * Bachelor's degree from an accredited college or university & 10+ years of experience. * In lieu of a degree, four (4) years of specialized experience (including military or industry experience), in addition to the minimum required experience. * * Minimum of 5 years of recent and relevant experience supporting executive-level operations. * Demonstrated experience in correspondence management and workflow coordination is required. * Preferred experience supporting Senior Executives in Government, Military (DoD Flag/General Officers), or Private Sector (Chief level) environments. * Clearance: * Active Top Secret (TS) clearance with the ability to obtain and maintain SCI eligibility. * Skills: * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access). * Strong verbal and written communication skills. * Exceptional attention to detail and organizational abilities. * Ability to manage competing priorities in a high-pressure environment. * Familiarity with CATMS (Correspondence and Task Management System) or similar systems. * Previous experience working in a DoD or military command environment. * Demonstrated ability to support senior-level correspondence and workflow management. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.