Workforce Development Manager
Apply NowCompany: 1199 SEIU Funds
Location: New York, NY 10025
Description:
Responsibilities
Collaborate with all level of stakeholders, including: union staff /leaders, officers, physicians, clinical leaders, labor relations, education partners and human resource staff; to ensure needs are met and that programs are designed and implemented to achieve high levels of completion;
Establish relationships /serve as primary liaison with key stakeholders to: explore training and development requests; research and identify contract with best options, partners, vendors; organize meetings (set agenda, presentations and all materials); lead subcommittee work to develop model and use stakeholder input to design processed and trainings; create strategies for hard to fill vacancies to ensure upgrade opportunities
Write, revise and/or manage development of curriculum; Research, evaluate training and education programs to identify best practice instruction models; Work with higher education institutions to partner and support development of training clearinghouse and align programs to industry needs
Partner with all levels of project leaders (including "C-Suite), physicians, clinical leaders, technical staff, union staff (executive officers), community-based organizations, education partners, workers and supervisors
Provides lead support addressing complex and/or sensitive issues; design new programs based on stakeholders input; develop and implement education programs
Evaluate programs and conduct continuing improvement of education programs; develop, design and implement assessment tools and workshops
Review vendor credentials and curricula; select and evaluate vendors and services
Serve as a primary stakeholder liaison with union organizers, delegates, employers, and industry associations, educational institutions such as colleges, universities, and officers of higher education institutions
Assist the Assistant Director/Director in the creation of budgets; manage and monitors spending; oversees timely processing of vendor payments and addresses payment issues; review proposals and approves vendor rates
Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports and provide recommendations based on the data
Problem solves member issues and challenging case management situations; presents innovative and creative solutions to resolve challenging issues
Maintain the confidentiality required of the organization and the department
Perform additional duties and projects as assigned by management
Qualifications
Bachelor's degree in Labor Relations, Organizational Development, Education, Health or other relevant fields; or equivalent years of experience Master's degree preferred
Minimum five (5) year's experience in training, consulting, workforce development, or other related experience in professional and or skill development in health care
Ability to scan political terrain and identify areas of improvement
Working knowledge in joint labor management/education settings and demonstrated knowledge of workforce development
Ability to translate industry changes to competency mapping and education design and evaluation; navigate complicated terrain in health delivery system with union, non-union and multiple unions employers
Demonstrated experience aligning workforce training and education to operational needs
Advanced knowledge of workforce planning strategies, including training plans and redeployment strategies
Must have demonstrated experience in complex mediation and facilitation
Excellent analytical and project management skills; able to scan political terrain and identify areas of improvement
Ability to gain confidence of clients and external organizational leadership at executive level. Understand varied interests and pressures of executives
Strong understanding of interest-based approaches to engagement and project leadership; able to mediate simple conflicts between parties at departmental level
Excellent skills in organizational relational dynamics specifically as it relates to organizational design, workforce relationships; able to decipher issues, underlying concerns and assist in moving towards desiredchange
employers
Able to manage multiple priorities and meet tight deadlines
Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients at executive level, represent /TEF in interaction with industry leaders, outside organizations
Excellent written and verbal communication skills; strong active listening, good self-awareness, recognizingimpact on others and ability to manage boundaries
Ability to travel to various locations in the New York City and Upstate NY area
Available to work flexible hours including evenings and weekends as needed
Collaborate with all level of stakeholders, including: union staff /leaders, officers, physicians, clinical leaders, labor relations, education partners and human resource staff; to ensure needs are met and that programs are designed and implemented to achieve high levels of completion;
Establish relationships /serve as primary liaison with key stakeholders to: explore training and development requests; research and identify contract with best options, partners, vendors; organize meetings (set agenda, presentations and all materials); lead subcommittee work to develop model and use stakeholder input to design processed and trainings; create strategies for hard to fill vacancies to ensure upgrade opportunities
Write, revise and/or manage development of curriculum; Research, evaluate training and education programs to identify best practice instruction models; Work with higher education institutions to partner and support development of training clearinghouse and align programs to industry needs
Partner with all levels of project leaders (including "C-Suite), physicians, clinical leaders, technical staff, union staff (executive officers), community-based organizations, education partners, workers and supervisors
Provides lead support addressing complex and/or sensitive issues; design new programs based on stakeholders input; develop and implement education programs
Evaluate programs and conduct continuing improvement of education programs; develop, design and implement assessment tools and workshops
Review vendor credentials and curricula; select and evaluate vendors and services
Serve as a primary stakeholder liaison with union organizers, delegates, employers, and industry associations, educational institutions such as colleges, universities, and officers of higher education institutions
Assist the Assistant Director/Director in the creation of budgets; manage and monitors spending; oversees timely processing of vendor payments and addresses payment issues; review proposals and approves vendor rates
Oversee administrative processes to ensure accurate and timely data collection and entry; analyze data, develop reports and provide recommendations based on the data
Problem solves member issues and challenging case management situations; presents innovative and creative solutions to resolve challenging issues
Maintain the confidentiality required of the organization and the department
Perform additional duties and projects as assigned by management
Qualifications
Bachelor's degree in Labor Relations, Organizational Development, Education, Health or other relevant fields; or equivalent years of experience Master's degree preferred
Minimum five (5) year's experience in training, consulting, workforce development, or other related experience in professional and or skill development in health care
Ability to scan political terrain and identify areas of improvement
Working knowledge in joint labor management/education settings and demonstrated knowledge of workforce development
Ability to translate industry changes to competency mapping and education design and evaluation; navigate complicated terrain in health delivery system with union, non-union and multiple unions employers
Demonstrated experience aligning workforce training and education to operational needs
Advanced knowledge of workforce planning strategies, including training plans and redeployment strategies
Must have demonstrated experience in complex mediation and facilitation
Excellent analytical and project management skills; able to scan political terrain and identify areas of improvement
Ability to gain confidence of clients and external organizational leadership at executive level. Understand varied interests and pressures of executives
Strong understanding of interest-based approaches to engagement and project leadership; able to mediate simple conflicts between parties at departmental level
Excellent skills in organizational relational dynamics specifically as it relates to organizational design, workforce relationships; able to decipher issues, underlying concerns and assist in moving towards desiredchange
employers
Able to manage multiple priorities and meet tight deadlines
Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients at executive level, represent /TEF in interaction with industry leaders, outside organizations
Excellent written and verbal communication skills; strong active listening, good self-awareness, recognizingimpact on others and ability to manage boundaries
Ability to travel to various locations in the New York City and Upstate NY area
Available to work flexible hours including evenings and weekends as needed