Workforce Service Delivery Coordinator

Salary: $80,000.00 - $89,386.07 Annually
Location : 3000 NE 4th Street Renton, WA
Job Type: Exempt
Job Number: 25-E0006
Department: Workforce Education & Grants
Opening Date: 04/16/2025
Closing Date: Continuous

Position

Are you a dedicated professional looking to support a diverse student population? Renton Technical College is seeking a Workforce Service Delivery Coordinator. The Workforce Service Delivery Coordinator serves as a liaison representing assigned Renton Technical College (RTC) Workforce programs to DSHS, Employment Security Department, Department of Commerce contractors and other local Workforce partners. This employee will implement a quarterly educational engagement plan, providing onsite RTC CSO information keeping DSHS case managers informed about training opportunities for Workforce students at RTC and collaborating with case managers to assess educational readiness and needs of Workforce clients, develop client-training plans and facilitate referrals to RTC programs and pathways. This employee is a member of the RTC Workforce Team and will collaborate with team members to document outcomes and engagement strategies and reports for assigned populations on a monthly basis and will provide input into RTC Workforce Delivery policies and systems. This position is a grant-funded position through the Opportunity Grant.

The Workforce Service Delivery Coordinator is a full-time Exempt position and reports directly to the Executive Director of Workforce Education & Grants. The salary range for this position is $80,000.00 - $89,386.07. The priority consideration date for this position is May 9th, 2025

Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades and industry, culinary, business, technology and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation prior to entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degree's round out our offerings. As an Achieving the Dream and an Aspen Institute top 10 finalist for the Aspen Prize for Community College Excellence, RTC is also proud to be a Military Friendly School, serving those who chose to serve.

Renton Technical College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its faculty and staff. The students that we serve come from a variety of backgrounds and are over 60% of color. We strongly encourage members of historically minoritized groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district.
Key Responsibilities / Essential Functions Include

• Advance the department's commitment to diversity and equity through continuous development, implementation, and assessment of culturally-responsive policies and procedures to achieve equitable outcomes for historically marginalized students
• Represent RTC as an educational consultant to DSHS case managers at CSOs or other community partners within the service area.
• Collaborate with Workforce team members, faculty, student services and administrators in delivery of comprehensive services to Workforce students.
• Document student program eligibility and progress toward career goals.
• Collaborate with Workforce team members to recruit Workforce students to specific RTC training opportunities each quarter.
• Monitor and track budget expenses for assigned Workforce program(s) through contact with relevant staff, and in conjunction with the Grant and Contract Accountant. Reconcile funds on a monthly, quarterly and annual basis.
• Track and report progress of RTC LEP, High School Completion, GED, and HS 21+ students and assist them with long term career planning and transition to college level programs.
• Collaborate with local Workforce partners on client engagement efforts, including Life Skills workshops and job clubs.
• Coordinate RTC representation at all Workforce or Local Planning Area meetings and events in our service area.
• Participate in RTC Workforce Team Meetings.
• Coordinate timely development of targeted Workforce marketing materials with college graphic art services.
• Prepare quarterly reports on program impact and assist with the development of the annual Workforce grant and allocation plans.
• Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies.
• Maintain regular attendance and punctuality.
• Perform other related tasks as assigned.

Required Knowledge, Skills and Abilities

• Demonstrated multicultural competence and participation in institutional programs with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio economic, physical and learning abilities, and a commitment to diverse, inclusive, and equitable working and learning environments.
• Bachelor's degree in counseling, social work or other related field and two (2) years related work experience. Knowledge of state Workforce and OG program requirements preferred.
• Previous case management experience in college Workforce, DSHS, or CBO settings preferred.
• Ability to interpret and implement complex program and administrative policies.
• Successful experience working with low income individuals in overcoming barriers to self-sufficiency.
• Familiarity with career pathway planning, student assessment and the community and technical college system.
• Ability to work effectively with individuals whose first language is not English.
• Demonstrated excellent communication skills - oral and written, including group presentations.
• Demonstrated attention to detail required as well as previous experience maintaining accurate records, managing multiple tasks and planning and organizing work in order to meet changing priorities and deadlines.
• Ability to maintain confidentiality, think critically and exercise independent judgment required.
• Proficiency using Microsoft Office, specifically experience in creating & editing documents, spreadsheets and presentations. Previous success learning new computer software programs/platforms required.
• Excellent leadership and interpersonal skills and ability to work effectively as part of a team.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessibly content, whether print or electronic.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS:

Working hours are generally aligned to business hours, Monday - Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.
Terms of Employment
In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact

EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873,

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: For information on how to access the RTC Daily Crime Log follow this link:

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC's work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.
2025 Employee Benefits Summary

Coverage begins the first day of the month following the date of hire. If the date of hire is the first working day of the month, coverage begins immediately. Spouse or same-sex domestic partner, and dependent children are eligible for coverage. Eligible employees at Renton Technical College (RTC) receive a generous benefits package in addition to their paycheck, including:
Medical Insurance
Employees pay a portion of their medical care cost through payroll deduction. The employee premium is based on the choice of plan and coverage for lawful spouses, same-sex domestic partners, and dependent children. more information can be found by visiting www.hca.wa.gov/pebb
2025 Employee Monthly Contribution by Family Tier
PEBB medical Plans

Employee

Employee & Spouse

Employee & Child(ren)

Employee & Family

Kaiser Permanente NW Classic

$189

$378

$331

$520

Kaiser Permanente NW CDHP

$37

$74

$65

$102

Kaiser Permanente WA Classic

$128

$256

$224

$352

Kaiser Permanente WA CDHP

$25

$50

$44

$69

Kaiser Permanente WA Sound Choice

$73

$146

$128

$201

Kaiser Permanente WA Value

$119

$238

$208

$327

UMP Classic

$133

$266

$233

$366

UMP Select

$83

$166

$145

$228

UMP CDHP

$46

$92

$81

$127

UMP Plus-PSHVN

$158

$316

$277

$435

UMP Plus-UW Medicine (ACN)

$158

$316

$277

$435

Dental Coverage

Renton Technical College provides dental coverage at no monthly premium cost to the employee. Benefit eligible employees have 3 dental plans to choose from. Options include:

• Uniform Dental Plan (Preferred Provider Organization -PPO plan) Administered by Washington Dental Service (WDS)
• DeltaCare (Managed Care Plan) Administered by Washington Dental Service (WDS)
• Willamette Dental (Managed Care Plan) Administered by Willamette Dental

Vision
Renton Technical College provides vision coverage at no monthly premium cost to the employee. Benefit eligible employees have 3 vision plans to choose from. Coverage for care services and Hardware (glasses, contact lenses, etc.) vary by plan. Options include:

• Davis Vision by MetLife
• EyeMed
• MetLife Vision

Waiving Medical Coverage

If you have other medical insurance, you can choose to waive medical coverage for yourself or any family member. If you have existing coverage through your spouse or domestic partner, please contact the plan directly to see how they will coordinate benefits.

If waiving medical coverage, the employee will still be covered under the dental and vision insurance plan at no monthly premium cost.

Flexible Spending Arrangement (FSA& LPFSA) & Dependent Care Assistance Program (DCAP)
The FSA, LFA and DCAP plans are offered by the College and the State of Washington. FSA is a PEBB sponsored benefit program that allows you to use pre-tax money in a calendar year to pay for certain out-of-pocket medical expenses and/or Childcare expenses.

An FSA can save you 25 - 40% on your eligible expenses. Both plans are offered as payroll deductions.

Annual contributions in 2025 for Flexible Spending Arrangements can be between a minimum of $120 to maximum of $3,200. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employees, spouse, or their IRS eligible dependents.

Annual contributions in 2025 for the Limited Purpose Flexible Spending Arrangement can be between a minimum of $120 to maximum of $3,200. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employee, spouse, or their IRS eligible dependents. Limited Purpose FSA is for employees enrolled in CDHP plans with HSA. Funds can only be used for dental and vision expenses only.

Dependent Care FSA (DCAP) allows you to save on child or elder care expenses. (e.g., babysitting, daycare, in-home care for an older dependent inept of self-care). Annual contribution is $5,000 for a Single person or Married couple filing a joint tax return. Contribution of $2,500 for each married participant filing separate tax returns.

Life-Insurance
Permanent employees, lawful spouse, qualified same-sex domestic partner and dependent children under 26 years of age are eligible to enroll in life Insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

• Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer provided at no cost to the employee.
• Supplemental Life Coverage(s): Supplemental term insurance coverage for employee, lawful spouse, qualified same-sex domestic partner and family is available in $10,000 increments from $10,000 up to $100,000, at additional cost to the employee.
• Supplemental AD&D Coverage: Voluntary Accidental Death and Dismemberment for employee, lawful spouse, qualified same-sex domestic partner and family is available at additional cost to employee.

Life Insurance Evidence of Insurability may be required for certain supplemental coverage amounts.
Long-Term Disability(Two Plans offered)

• Basic Plan: Employer provided and at no cost to the employee. It Provides 60% of the first $400 pre-disability monthly earnings, reduced by any deductible income. The maximum benefit $240 per month; the minimum benefit $100 per month. Benefits begin after 90 days of disability or the period of accumulated sick leave, whichever is longer.
• 2 Optional Plans: 60% and 50% of pre-disability monthly earnings, reduced by any deductible income, and is available at additional cost to employee. Maximum benefit for 60% plan is $10,000 per month and $8,333 per month for the 50% plan. Premium for the optional plans is determined by employee type and waiting period selected.

Retirement Options(Tax Deferred Retirement Plans)

PERS Plan 2: defined benefit plan for classified staff

Employee Contribution: 6.36% of gross salary

Employer Contribution: 9.11% of gross salary
PERS Plan 3: defined benefit & employee defined contribution for classified staff, Administrators, and Exempt employees.

Employee Contribution: Varies from 5% to 15%

Employer Contribution: 9.11% of gross salary
TRS Plan 2: defined benefit & employee defined contribution for Faculty

Employee Contribution: 8.06% of gross salary

Employer Contribution: 9.86% of gross salary
TRS Plan 3: defined benefit & employee defined contribution for Faculty

Employee Contribution: Varies from 5% to 15% of gross salary

Employer Contribution: 9.86% of gross salary
TIAA-CREF: defined contribution plan for Faculty, Administrators, and Exempt employees

Employee Contribution: Under 35: 5% of gross salary; 35-49: 7.5% of gross salary; 50 & over: 10% of gross salary
*Employee and Employer contributions to applicable retirement plans are mandatory for benefit eligible employees. The amount of the deduction and contribution are dependent upon the retirement plan chosen and may vary by current contribution rates in effect.
Supplemental Retirement & Deferred Compensation Plan
Supplemental Retirement Plan: In addition to regular matched retirement, employee can voluntarily participate in a 403(b) plan and set aside a portion of their income in Pre-Tax Elective Deferral or an After-Tax (Roth) Elective Deferral. Agreements and amounts can be changed at any time.

Deferred Compensation Plan: The State of Washington 457 plan permits employee to set aside additional pre-tax earnings for retirement savings.

Certain tax regulations allow employees to participate in one or both supplemental 403(b) plans and State of Washington's 457 deferred compensation plan.
Contributions to a 403(b) or 457 plan are funded solely by the employee.
Credit Classes (Reduced Classes)
Faculty employed at 50% or more and permanent classified, exempt, or administrative staff may take almost any credit class on a space-available basis if requirements and prerequisites have been met. To get the reduced tuition rate, the employee may not register until the date listed in the enrollment calendar (usually the third day of the quarter). Hourly and probationary employees are not eligible for this reduced tuition.

Auto and Home Insurance - Liberty Mutual
PEBB members may receive a discount of up to 12 percent off Liberty Mutual's auto insurance rates and up to 5 percent off Liberty Mutual's home insurance rates. In addition to the discount, Liberty Mutual also offers:

• Discounts: based on your driving record, age, auto safety features, and more.
• A 12-month rate guarantee on their competitive rates.
• Convenient payment options including automatic payroll deduction, electronic funds transfer, or direct billing at home.
• Prompt claims service with access to local representatives.

Credit Unions
Eligible employees may join one of two credit unions. Both offer member services that include payroll direct deposit, automatic bill pays, savings and checking accounts, overdraft protection, personal lines of credit and low interest loans.

Home Street

As an RTC employee you are eligible for exclusive homeownership benefits with the Hometown Home Loan Program offered through Home Street Bank. With this benefits package, you have access to vital homeownership resources.
Washington 529 Education Saving Plans

The GET program is Washington's 529 prepaid college tuition plan that helps families with young children save for future higher education expenses. The State of Washington guarantees that the value of your account will keep pace with the cost of college tuition, no matter how much it changes in the future. More information can be found at
Paid Holidays

Eligible employees will be paid for up to twelve (12) of the following holidays:

• Labor Day
• Veteran's Day
• Thanksgiving Day
• The day after Thanksgiving Day
• Christmas Day
• New Year's Day
• The legally designated day for Martin Luther King Jr's birthday
• June Teenth
• Presidents' Day
• Memorial Day
• Independence Day
• Personal Holiday (1 day)

Leave

Employees accrue vacation (16.67 hour per month for exempt employees), sick (8 hours per month), and personal leave based on their classification (8 hours per year for exempt employees). To determine the accrual rate, refer to the appropriate contract or collective bargaining agreement.

Paid Family Medical Leave (PFML):
This benefit offers partially paid leave to care for yourself or a loved one in times of serious illness or injury; to bond with a new child joining your home through birth, adoption or foster placement; and for certain military-connected events if you have a family member in active-duty service.

Under the PFML program, the Employment Security Department (ESD) will replace up to 90% of an eligible employee's typical weekly wage (up to $1,000 per week). To learn more about this benefit, please visit the ESD PFML website at
Resources:
Health Benefits / Plan Comparisons / Plan Contact Information:
Retirement Programs:

• State Board Retirement:
• State Board Retirement Plan (SBRP)/TIAA-CREF:
• Washington State Department of Retirement Systems:

Renton Technical College Benefits Office:
Soha Qassis - Benefits Manager

Phone: 425-235-7861
Jada Cloy - HR Generalist - Benefits and Operations

Phone: 425-235-2508
01

Do you have a Bachelors degree in counseling, social work, or other related field?

• Yes
• No

02

Do you have two years of related work experience to counseling, social work, or other related field?

• Yes
• No

03

Renton Technical College prepares a diverse student population for work, fulfilling the employment needs of individuals, businesses and industry. Our effort is to create a cultural climate that recognizes, respects and celebrates equity and inclusion. Briefly describe how you have worked in your previous/ current positions to advance equity, diversity & inclusion in your organizations and how you would do that in this position.
04

Did you complete all of the work history and education fields within the on-line application? Did you upload your cover letter and resume / CV? If you did not complete these fields or attach these required documents, your application will not be considered for further screening.

• Yes
• No

Required Question