Workplace Business Operations Supervisor
Apply NowCompany: Accenture
Location: Florham Park, NJ 07932
Description:
The Workplace Business Operations Supervisor is accountable for the delivery of a suite of Workplace Services on site at the two Accenture Song Production Studio locations in Manhattan and Brooklyn. This role will have an emphasis on Studio support. Both location activities will include helping with customer facing actions within Office Services such as audio-visual, catering, reception services, space utilization management, as well as facility and building management. The Workplace Business Operations Supervisor will oversee the related people team and business partner relationships. The Workplace Business Operations Supervisor will view all aspects of workplace operations through a hospitality lens, offering continuous white glove service and creating an exceptional experience for our team and our guests within a global, industry-leading corporation.
The following are key responsibilities of the role:
Basic Qualifications:
Preferred Qualifications:
Professional Qualifications:
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $63,800 to $154,800
Colorado $63,800 to $133,700
District of Columbia $68,000 to $142,400
Illinois $59,100 to $133,700
Minnesota $63,800 to $133,700
Maryland $59,100 to $123,800
New York $59,100 to $154,800
Washington $68,000 to $142,400
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.
Visit us at www.accenture.com
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the http://www.accenture.com/content/dam/accenture/final/aAccenture Equal Employment Opportunity Statement
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
The following are key responsibilities of the role:
- A true genuine relationship builder who is energized by meeting people and solving problems
- Hospitality focused
- Sincere and authentic leader who can inspire and motivate
- A firm believer in leading by example
- Comfortable driving change in a truly human manner.
- Work as a business partner with other Workplace Operation Leads, assisting in all areas of Office Services
- Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed
- Set strategic direction and vision for
- Provide leadership, direction, development and employee supervision for Location Services Analysts and Contractors (including succession planning and people development strategy).
- Define performance metrics and monitor performance against the strategy and revise/update strategies as appropriate.
- Use judgment to anticipate customer service needs, resolve non-routine issues and take action accordingly.
- Design and manage new or changes to, existing operating models, technologies and business applications to continually support Accenture's Workplace Solutions strategy.
- Review strategic service model options as appropriate.
- Influence relevant leadership and/or stakeholders to take action in line with the strategic direction of Workplace Solutions.
- Account for the integrity of key human resources processes including career development, salary reviews, recruitment processes and performance management.
Basic Qualifications:
- Minimum of 5 years of experience in a hospitality and customer service role
Preferred Qualifications:
- Facility and vendor management for maintenance and capital work in studios
- Comfortable with a highly visible customer facing role
- Passionate about hospitality
- Experience leading a team
- Critical thinking skills
- Demonstrated problem solving skills
- Influential skills
Professional Qualifications:
- Ability to take ownership and make decisions independent of customer involvement (proactive)
- Excellent communication skills (written and oral)
- Excellent organizational, multi-tasking and time management skills
- Highly responsive, flexible and adaptable
- Proactive thinker/action taker
- High level of professionalism
- Ability to work with highly confidential material and maintain confidentiality
- Seeks out challenges and opportunities to grow
- Business partner attitude and approach
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $63,800 to $154,800
Colorado $63,800 to $133,700
District of Columbia $68,000 to $142,400
Illinois $59,100 to $133,700
Minnesota $63,800 to $133,700
Maryland $59,100 to $123,800
New York $59,100 to $154,800
Washington $68,000 to $142,400
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.
Visit us at www.accenture.com
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the http://www.accenture.com/content/dam/accenture/final/aAccenture Equal Employment Opportunity Statement
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.