Jr. Systems Administrator

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Company: Appcast

Location: Annapolis Junction, MD 20701

Description:

Description

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams, contribute to our communities, and operate sustainable practices.

Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Employees enjoy career enrichment opportunities available through mobility and development andexperiencerewarding relationships with supportive supervisors and talented colleagues and customers. Your most important work is ahead!

If this sounds like the kind of environment where you can thrive, keep reading!

We have an exciting opportunity for a Jr. Systems Administrator to support our customers mission in Annapolis Junction, MD! You will join a high performing agile team using the Scaled Agile Framework (SAFe) methodology to support a highly complex and fast-paced program. The selected candidate will be responsible for performing daily system administration and O&M support activities in support of a complex network environment with geographically distributed systems. The position entails the daily sustainment of existing computing and network systems at various locations, with a particular focus on the set-up and maintenance of an off-site location.

Primary Responsibilities

The selected individual will be responsible for monitoring infrastructure systems, applications, and processes, and for ensuring that all issues are identified, tracked, and resolved in a timely manner. She/he will provide support forall infrastructure systems and will respond to hardware and software incidents impacting local users as well as working with and taking direction from senior system administrators, at times working with them remotely from other locations.

Additional responsibilities include:

  • Handling IT Help Desk calls and emails, ensuring all interactions are handled timely and in a professional manner.
  • Utilizing enterprise monitoring solutions to identify alarms that have been triggered against the environments.
  • Working with more senior technicians in identifying, troubleshooting, and correcting hardware and software issues including network connectivity.
  • Providing technical assistance to companion work groups in support of overlapping projects, and maintaining good inter-departmental relations.
  • Communicating with users and publishing status of any system outages, as needed.
  • Proactively contacting customers when infrastructure processes are significantly delayed or may impact their ability to complete a business function on time.
  • Executing the process for managing information assurance vulnerability alerts (IAVAs) and system security scanning for equipment suites in accordance with the System Security Plans for these systems in order to rapidly and accurately identify and remediate IAVAs.
  • Initiating IAVA responses and system security scans; completing remediation; extending IAVA patches and security updates on various IT and network systems.
  • Participating in the creation and ongoing maintenance of documentation to ensure clear, concise and accurate information is readily available to assist with incident resolution.
  • Providing support for implementing IT enhancements and undertaking project work.


Required Qualifications

  • BS degree in Computer Science, Information Technology, or a related technical field and at least 4yearsof relevantexperience. Additionalexperiencemay be substituted for a degree.
  • Must have direct, hands-onexperienceproviding assistance to users in an IT or similar customer service capacity.
  • Must haveexperienceproviding information for and documenting technical processes.
  • Must haveexperiencewith Data Center design and configuration (e.g. rack and stack, power, placement, etc.).
  • Must haveexperienceworking on an IT/software program that utilizes complex equipment/systems (ex. Network Switches, Routers, LANs, & cabling, Windows/Linux operating systems, VMware, etc.).
  • Must haveexperienceor familiarity with IT system optimization, monitoring, and/or other technical set-up and troubleshooting.
  • Must be capable of responding very quickly to customer inquiries in a clear, concise manner, to include providing detailed and comprehensive status reports and follow-ups.
  • Must be committed to adopting and adhering to best practices including compliance with maintenance windows and change control procedures.
  • Must possess strong analytic abilities and must be meticulous and careful in their work.
  • Must be an independent thinker capable of working proficiently independently as well as within a team.
  • Must be able to respond to system administration, operations, and maintenance problems while off duty, on an as-needed on-call basis.
  • Must be able to travel up to 25% of the time to other program location(s), usually on a day-to-day basis (i.e. not overnight).


Preferred Qualifications

  • Experience or familiarity with security standards, software architectures and/or Network security technologies (Multiple Domain, PKI, SSP, Vulnerability Assessment, etc.).
  • Experience supporting a software configuration management and development environment.
  • Experience working in an Agile Development Environment or on an Agile Team.

Pay Range:


Pay Range$66,300.00 -$119,850.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee ofcompensationor salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education,experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Fortune 500 technology, engineering, and science solutions and services leader working to solve the worlds toughest challenges in the defense, intelligence, civil, and health markets. The companys 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately$14.4 billion for the fiscal year ended December 30, 2022.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craftcompensationpackages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

Securing Your Data

Beware of fake employment opportunities using Leidos name.Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos automated system never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us

If you believe you are the victim of a scam, contact your local law enforcement and report the incident

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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