SAP ATTP Consultant (Bentonville or Dallas)

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Company: Takeda

Location: Bentonville, AR 72712

Description:

An employer is looking for an SAP ATTP Consultant on their support team to help monitor and resolve incidents related to SAP ATTP. RELOCATION will be required to Bentonville, AR or Dallas, TX where this team sits upon conversion for this contract to hire opportunity. You will be responsible for monitoring and resolving issues such as SAP ICH issues, supplier related issues, and operational issues in the stores and distribution centers.

What you will do:
- SAP ATTP Production AIF configuration and monitoring for various interfaces
- Documenting and Reporting all the AIF errors with objects / error reasons / categories , on a daily basis
- Functional analysis of the monitoring results and deciding the corrective action with the review/approval from Product manager
- Work in close collaboration with Serialization product manager and the serialization engineering team
- Reprocessing of failed messages after the corrective action , and ensure that the respective serialized events are successfully registered in ATTP system accurately
- Coordination with various internal business stakeholders and supporting them (compliance, warehouses , pharmacies) for error analysis and issue correction
- On-call/emergency support for business if/when needed
- Periodic review of the serialized events and objects registered in ATTP , for ensuring the compliance
- Support the master data maintenance for serialization
- Managing all SAP ATTP Production support actions via service-now incident management (or/and JIRA task) with proper SLAs and business approvals , and create knowledge documents for future references
- Support the development and maintenance of various interfaces between serialization solution and other business applications like warehouse management system , pharmacy side receiving and dispensing systems , etc
- SAP ICH Specific Support : EPCIS monitoring, coordination with SAP/Suppliers/Manufacturers in-case of EPCIS failures and performing needed corrections
- 'Post Manual Events' in SAP ATTP , for the production system issues identified if any with the review/approval from Product manager/Business Owner
- Technical documentation of the support processes , work arounds and approvals
- ATTP System Performance monitoring and coordinate with Basis , security , DBA , and authorization team whenever needed
- Support in driving the CRQ/Change process for the SAP ATTP related changes
- Support the bug fixes and enhancements in the existing solution from a functional capacity, and also contribute in the future interfaces/solutions to be developed
- Coordinate with other SAP teams from Company (PI, Basis, Security, DBA , etc) whenever needed as part of any incident/change management process , and be aligned with the general SAP practices from Company point of view.

Required Skills & Experience

3-5 years of SAP ATTP support experience

SAP ATTP monitoring and support experience

Strong knowledge in the various SAP ATTP functionalities and associated configurations

SAP ICH and EPCIS messages experience

US pharmaceutical serialization knowledge (DSCSA, GS1

US pharmaceutical supply change knowledge

Nice to Have Skills & Experience

Experience working for a large pharmaceutical company

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