Medical Clinic Site Manager
Apply NowCompany: U.S Government
Location: Corning, CA 96021
Description:
Summary:
The Medical Clinic Site Manager (MCSM) is responsible to provide a stable working environment and meet the site's Key Performance Metrics (KPMs) as identified by the organization, particularly around quality, access, patient and staff satisfaction. The MCSM is responsible for the supervision of all medical care clinic administrative operations to ensure that the site operates effectively, efficiently and consistent with the Rolling Hills Clinic model of care delivery, focusing on Rolling Hills Clinic's mission, vision and values.
Duties:
1. Provides senior leadership in the medical clinic and is responsible for the overall operations of everything within the location. 2. Works with clinical and executive leadership team to determine with which external community resources and organizations we need to partner to better serve the needs of our patients. 3. Assist in developing agency-wide and site-specific goals and objectives designed to meet Rolling Hills Clinic's mission and vision. 4. Lead the site leadership team and site staff to meet organizational goals. 5. Ensure a safe and well-maintained facility. 6. Form an effective partnership with the medical staff to ensure the delivery of high-quality medical services. 7. Oversees and monitors the day-to-day workflow and schedules of Patient Services Coordinators, Health Information Advocates, Patient Financial Counselors, and other staff within the Medical Clinic. 8. Work collaboratively with the site leadership team to achieve Key Performance Metrics (clinical, access, patient satisfaction and financial measures, etc.) and other organizational objectives. 9. Provide day-to-day leadership, direct supervision and coaching of other clinic staff. 10. Assist the Director of Operations in the development of policies and procedures related to operational systems and assure that staff receives adequate training to implement these policies and procedures. 11. Assure that the administrative requirements of Finance, IT and HR are met at the site. 12. Oversee and assure HIPAA, CLIA, OSHA, Safety, and other regulatory requirements are met at the sites. 13. Ensure site operations are consistent with the model and with those at other sites, follow proper channels to recommend system-wide changes, or justify why site should operate differently. 14. Oversee medical operation and delivery of services with special emphasis on referral between medical and dental services. 15. In collaboration with HR and site management staff, actively participate and assist in managing all hiring, orientation, and training of staff for the site. Collaborate with HR and medical director in provider hiring. 16. Ensure that staff are trained on and follow the principles of Advanced Access Scheduling. 17. Ensure that clinic access is adequate to meet patient needs and budgetary requirements. 18. Maintain high customer service standards. 19. Assure scheduling assistance is provided to schedule appropriate observation for privileging. 20. Assist HR in holding emp
Qualifications:
Minimum 18 years of age Valid CPR certification Valid California driver's 1. Associates degree in Healthcare Administration or related field preferred. 2. 5 years of experience in a medical health care setting with 2 years of supervisory experience required or a combination of education and experience. 3. Bilingual preferred 4. Experience with Indian Health Services is preferred. 5. Willingness to develop additional skills as needed. 6. Be able to maintain a professional and courteous attitude with patients and fellow employees. 7. Ability to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline. 8. Ability to understand and adhere to established policies, procedures, and protocols. 9. Strong documentation skills 10. Demonstrated proficiency in supervising and motivating subordinates. 11. Commitment to excellence and high standards 12. Excellent written and oral communication skills. 13. Strong organizational, problem-solving, and analytical skills 14. Ability to manage priorities and workflow. 15. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. 16. Acute attention to detail 17. Interpret complex laws, regulations, and/or policies. 18. Coordinate multiple tasks simultaneously. 19. Understand and respond to a diverse population. 20. Ability to work independently and as a member of various teams and committees. 21. Strong interpersonal skills 22. Good judgment with the ability to make timely and sound decisions. 23. Creative, flexible, and innovative team player 24. Interpret complex laws, regulations, and/or policies. 25. Coordinate multiple tasks simultaneously. 26. Understand and respond to a diverse population.
Work Type:
Permanent, Full
Who May Apply?
All Groups of Qualified Individuals
Get Details & Apply:
https://rhclinic.org/employment/ Exit Disclaimer: You Are Leaving www.ihs.gov
The Medical Clinic Site Manager (MCSM) is responsible to provide a stable working environment and meet the site's Key Performance Metrics (KPMs) as identified by the organization, particularly around quality, access, patient and staff satisfaction. The MCSM is responsible for the supervision of all medical care clinic administrative operations to ensure that the site operates effectively, efficiently and consistent with the Rolling Hills Clinic model of care delivery, focusing on Rolling Hills Clinic's mission, vision and values.
Duties:
1. Provides senior leadership in the medical clinic and is responsible for the overall operations of everything within the location. 2. Works with clinical and executive leadership team to determine with which external community resources and organizations we need to partner to better serve the needs of our patients. 3. Assist in developing agency-wide and site-specific goals and objectives designed to meet Rolling Hills Clinic's mission and vision. 4. Lead the site leadership team and site staff to meet organizational goals. 5. Ensure a safe and well-maintained facility. 6. Form an effective partnership with the medical staff to ensure the delivery of high-quality medical services. 7. Oversees and monitors the day-to-day workflow and schedules of Patient Services Coordinators, Health Information Advocates, Patient Financial Counselors, and other staff within the Medical Clinic. 8. Work collaboratively with the site leadership team to achieve Key Performance Metrics (clinical, access, patient satisfaction and financial measures, etc.) and other organizational objectives. 9. Provide day-to-day leadership, direct supervision and coaching of other clinic staff. 10. Assist the Director of Operations in the development of policies and procedures related to operational systems and assure that staff receives adequate training to implement these policies and procedures. 11. Assure that the administrative requirements of Finance, IT and HR are met at the site. 12. Oversee and assure HIPAA, CLIA, OSHA, Safety, and other regulatory requirements are met at the sites. 13. Ensure site operations are consistent with the model and with those at other sites, follow proper channels to recommend system-wide changes, or justify why site should operate differently. 14. Oversee medical operation and delivery of services with special emphasis on referral between medical and dental services. 15. In collaboration with HR and site management staff, actively participate and assist in managing all hiring, orientation, and training of staff for the site. Collaborate with HR and medical director in provider hiring. 16. Ensure that staff are trained on and follow the principles of Advanced Access Scheduling. 17. Ensure that clinic access is adequate to meet patient needs and budgetary requirements. 18. Maintain high customer service standards. 19. Assure scheduling assistance is provided to schedule appropriate observation for privileging. 20. Assist HR in holding emp
Qualifications:
Minimum 18 years of age Valid CPR certification Valid California driver's 1. Associates degree in Healthcare Administration or related field preferred. 2. 5 years of experience in a medical health care setting with 2 years of supervisory experience required or a combination of education and experience. 3. Bilingual preferred 4. Experience with Indian Health Services is preferred. 5. Willingness to develop additional skills as needed. 6. Be able to maintain a professional and courteous attitude with patients and fellow employees. 7. Ability to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline. 8. Ability to understand and adhere to established policies, procedures, and protocols. 9. Strong documentation skills 10. Demonstrated proficiency in supervising and motivating subordinates. 11. Commitment to excellence and high standards 12. Excellent written and oral communication skills. 13. Strong organizational, problem-solving, and analytical skills 14. Ability to manage priorities and workflow. 15. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. 16. Acute attention to detail 17. Interpret complex laws, regulations, and/or policies. 18. Coordinate multiple tasks simultaneously. 19. Understand and respond to a diverse population. 20. Ability to work independently and as a member of various teams and committees. 21. Strong interpersonal skills 22. Good judgment with the ability to make timely and sound decisions. 23. Creative, flexible, and innovative team player 24. Interpret complex laws, regulations, and/or policies. 25. Coordinate multiple tasks simultaneously. 26. Understand and respond to a diverse population.
Work Type:
Permanent, Full
Who May Apply?
All Groups of Qualified Individuals
Get Details & Apply:
https://rhclinic.org/employment/ Exit Disclaimer: You Are Leaving www.ihs.gov