Associate Director, Health Care Standards-Level I
Apply NowCompany: NYC Health + Hospitals
Location: New York, NY 10025
Description:
Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Visit us at www.nyc.gov/html/hhc/lincoln.
Job Description
PURPOSE OF THE POSITION:
Under direction, serves as a principal assistant to the Chief Quality Officer of the facility and exercises wide latitude of independent judgement and initiative in the administrative direction and coordination of major activities and functions of the facility as it relates to Quality, Safety and Performance Improvement
DUTIES AND RESPONSIBILITIES:
The Director of Quality Management is charged with and responsible for the following:
-Manages, supervises, coordinates and evaluates operations ofthe NYC H+H / Lincoln's Health Quality Management program. Serves as the content expert, primary resource and point of contact for the organization and executve leadership for Quality Metrics.
-Works collaboratively with hospital departments to ensure quality and safety data are collected,validated, analyzed and shared; Ensure stakeholders understand metrics and fallouts as well as plans for improvement and recommends benchmarks to improve practices.
-Develops and provides a roadmap to drive organizational growth objectives surrounding quality. Develops strategies and improvement plans to enhance the highest level of quality care and patient safety. Works effectively with different departments to drive improvement efforts and achieve outcomes.
-Work strategically on organizational excellence pertaining to national performance measures e.g.Leapfrog, Hospital Star Rating, Electronic Clinical Quality Measures and Core Measures to evaluate and highlight the hospitais quality and efficiency.
-Works collaboratively with regulatory to identify problem areas, and that need improvement, identify gaps and help with improvement projects related to compliance with the Joint Commission, Department of health, and other regulatory agencies.
-Contributes to an information database of continuous compliance and patient safety issues for planning, priority setting, analysis and trending. Shares data and analysis effectively with stakeholders to improve areas of concern or non-compliance.
-Provides regular supervision, direction, leadership, performance appraisal and professional development for assigned staff members. Responsible for ensuring a positive and productive work environment with a culture of psychological safety and continuous leaming for staff. Supports the process of identifying staff training needs and assist as appropriate in developing effective employee education programs to enhance continuous quality improvement. Provides regular constructive feedback and development plans to team members.
Minimum Qualifications
* Qualification for Central Office.
# Qualification for Health Care Facility.
1. a. A Baccalaureate Degree in Public Administration, Public Health or Health Care Specialization; and,
b. Five* years or four# years of increasingly responsible experience in hospital administration, with particular emphasis on development and evaluation of health care delivery services; or,
2. a. A master's degree in public administration, Public Health or Health Care Specialization; and,
b. Four* years or three# years of increasingly responsible experience in hospital administration, with particular emphasis on development and evaluation of health care delivery services.
If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:
Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit
NYC Health and Hospitals offers a competitive benefits package that includes:
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Visit us at www.nyc.gov/html/hhc/lincoln.
Job Description
PURPOSE OF THE POSITION:
Under direction, serves as a principal assistant to the Chief Quality Officer of the facility and exercises wide latitude of independent judgement and initiative in the administrative direction and coordination of major activities and functions of the facility as it relates to Quality, Safety and Performance Improvement
DUTIES AND RESPONSIBILITIES:
The Director of Quality Management is charged with and responsible for the following:
-Manages, supervises, coordinates and evaluates operations ofthe NYC H+H / Lincoln's Health Quality Management program. Serves as the content expert, primary resource and point of contact for the organization and executve leadership for Quality Metrics.
-Works collaboratively with hospital departments to ensure quality and safety data are collected,validated, analyzed and shared; Ensure stakeholders understand metrics and fallouts as well as plans for improvement and recommends benchmarks to improve practices.
-Develops and provides a roadmap to drive organizational growth objectives surrounding quality. Develops strategies and improvement plans to enhance the highest level of quality care and patient safety. Works effectively with different departments to drive improvement efforts and achieve outcomes.
-Work strategically on organizational excellence pertaining to national performance measures e.g.Leapfrog, Hospital Star Rating, Electronic Clinical Quality Measures and Core Measures to evaluate and highlight the hospitais quality and efficiency.
-Works collaboratively with regulatory to identify problem areas, and that need improvement, identify gaps and help with improvement projects related to compliance with the Joint Commission, Department of health, and other regulatory agencies.
-Contributes to an information database of continuous compliance and patient safety issues for planning, priority setting, analysis and trending. Shares data and analysis effectively with stakeholders to improve areas of concern or non-compliance.
-Provides regular supervision, direction, leadership, performance appraisal and professional development for assigned staff members. Responsible for ensuring a positive and productive work environment with a culture of psychological safety and continuous leaming for staff. Supports the process of identifying staff training needs and assist as appropriate in developing effective employee education programs to enhance continuous quality improvement. Provides regular constructive feedback and development plans to team members.
Minimum Qualifications
* Qualification for Central Office.
# Qualification for Health Care Facility.
1. a. A Baccalaureate Degree in Public Administration, Public Health or Health Care Specialization; and,
b. Five* years or four# years of increasingly responsible experience in hospital administration, with particular emphasis on development and evaluation of health care delivery services; or,
2. a. A master's degree in public administration, Public Health or Health Care Specialization; and,
b. Four* years or three# years of increasingly responsible experience in hospital administration, with particular emphasis on development and evaluation of health care delivery services.
If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:
Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs