Client Services Manager, Sports & Corporate Events & Incentives - Canada

ATPI has an exciting opportunity for a temporary Client Services Manager, Sports & Corporate Events & Incentives and Paris 2024 Olympic Games that will specialize in Hospitality Program Management & Meeting/Event Operations. The ATPI Client Services Manager role is a primary account manager to a variety of clients/stakeholders tasked with creating memorable hospitality programs and corporate events in Canada and internationally. This person has an eye for detail and is responsible for both the planning and execution of programs and events. Working with a team of Client Services Managers & Project Managers, this role works collaboratively with different departments at ATPI to ensure a high level of service to all accounts.

This full-time contract position will start in November 2023, and end October 2024. There may be an option to extend following the contract term. This is a remote role however travel to downtown Montreal and Toronto will be required on occasion. Group benefit eligibility.

Without being exhaustive, this schedule stipulates some of the Employee`s duties and the Company`s main expectations.

• Primary point of contact for designated corporate clients planning hospitality programs/trips to the Paris 2024 Games.
• To identify and direct the processing and fulfillment of all travel, ticket, and hospitality needs and requirements of clients for preparing and executing hospitality programs for the Paris 2024 Games and other projects
• To manage client briefings, contracts and agreed budgets
• To consider and champion the needs of the client in order to deliver valued customer service experiences and solutions
• To handle event logistics including bookings, contracting; reservations, amendments, and cancellations of group hospitality programs or event orders
• To present a full understanding of client/project requirements by maintaining up to date and comprehensive project plans and building a strong relation with each client/stakeholder.
• To accurately create and present all client proposals to internal and external stakeholders.
• To be responsible for the preparation and maintenance of client budgets, throughout the lifecycle of each event
• To continually strive for best practices and efficiency in processes to make the team as effective as possible.
• To maintain and expand revenue opportunities through regular client contact and communication to secure new business opportunities
• Working closely with the front office team to identify and secure new business opportunities
• Onsite attendance at events and client meetings as required. Ability to travel international is required, including the ability to be in Paris for the duration of the Paris 2024 Games.
• Ensure a continued understanding and appreciation of the wider business objectives
• Understand, apply and promote the company`s values at all times

ATPI provides a dynamic and results driven team environment, competitive compensation and benefits package including medical, retirement, all stat holidays, vacation and sick leave.

The successful candidate will demonstrate the following capabilities:

• College diploma or degree in related field preferred
• Understanding of large event/multi-sport event operations or experience planning international travel programs/Corporate events an asset.
• At least five years of relevant experience in sports, travel or hospitality events business
• Proven ability in project and onsite management with the ability to lead a project, being fully responsible and accountable for all project elements.
• Have a solid understanding of high-level hospitality programming
• Creative thinker with a passion for travel and travel research
• Passionate about sport from grassroots to high performance - passion/understanding of Olympic sports
• Ability to work within tight deadlines and schedules
• Self-starter and ability to work effectively within a team concept
• Ability to communicate effectively with various internal and external colleagues/stakeholders
• Strong computer software expertise required, including PowerPoint, Word, Excel and Outlook
• Display excellent written and verbal communication skills
• French speaking an asset but not required

The ATPI Group is one of the world`s leading and long-established global travel management and events businesses. With a footprint of wholly owned offices and network partners in over 100 locations around the world, the business boasts market leading travel expertise, corporate event management skills and specialist knowledge in sectors such as shipping, energy and offshore, sports, retail, finance and professional services.

ATPI Sports Events is the international division which specializes in sports travel and events services. Our long track record of close to three decades of experience in Olympic Games, football, rugby, sailing, running and many other sports, illustrates how leading sports bodies, organizing committees and corporate businesses rely on us as their sports expert of choice.

ATPI Sports Events is an Official Sub-distributor of On Location for the sale of Paris 2024 Official Hospitality Products for Canada.

Applicants can apply by emailing copy of resume and salary expectations to