RN Transfer Center

Introduction

Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Memorial Hospital of Jacksonville our nurses set us apart from any other healthcare provider. We are seeking a(an) RN Transfer Center to join our healthcare family.

Benefits

We are committed to providing benefits that matter to nurses. At Memorial Hospital of Jacksonville, our benefits package offers eligible colleagues an attractive package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Life Insurance and Flexible Spending
• Paid Time Off (PTO) and Personal Leave
• 401K (100% annual match - 3% to 9% of pay based on years of service)
• Academic Assistance and Reimbursements for Tuition and Student Loans
• Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
• Home, Auto, and Pet Insurance
• Employee Stock Purchase Program (ESPP)
• Short Term & Long Term Disability coverage
• Adoption Assistance
• Legal Benefits and lots more!

Learn more about Employee Benefits

At Memorial Hospital of Jacksonville, our nurses play a vital part. We know that every nurse's path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life - for life - and empowers their passion for patient care. Apply today for our RN Transfer Center opportunity.

Job Summary and Qualifications

The HCA North Florida Transfer Center handles the patient movement and logistics for over 40 HCA hospitals and free-standing emergency rooms across a 3 state region including Florida, Georgia, and South Carolina. Located in Jacksonville, Florida, our mission is to assist in the clinical placement and movement of critical patients both into and out of our facilities providing timely access to care for our patients when minutes matter the most. The transfer center is staffed 24/7 with seasoned clinical professionals who collaborate between physicians, hospitals, and other immediate health care settings to coordinate the timely movement of high acuity patients such as STEMI, stroke, trauma, neonatal care, and so forth. Our team is committed to the care and improvement of human life; impacting over 100,000 patients annually through support to hospital staff both for our HCA facilities and other facilities locally or in outlying markets.

As a member of our team:

• You will be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA Division hospital.

• You will coordinate ambulance transfers from the HCA Division hospitals to other facilities and post-acute care providers.
• You will work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
• You will efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate.
• You will work collaboratively with HCA facilities to manage all internal and external patient movements and the allocation of bed assignments.
• You will accept all hospital transfers. Must be proficient in EMTALA

• You will apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation.
• You will facilitate inner facility transfers, maintaining communication with all parties including but not limited to attending/accepting MD and referring facility.
• You will communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital.
• You will be responsible for documenting and tracking all hospital transfers and transports.
• You will assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures.

• You will exhibit excellent customer relationship skills including telephone and personal contact with all of the call center's customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc.
• You will establish and maintains a high degree of awareness and knowledge of participating HCA hospital's medical staff, services and special programs

Education and Requirements:

• Graduate from an accredited nursing program
• Current license to practice professional nursing in the state of Florida
• Minimum 3 years acute care RN experience

Preferences:

• BSN or Bachelor's degree in nursing
• 2 years of Critical Care nursing to include ED, ICU and/or House Supervisor experience

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleledresources and opportunitiesto reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education andcareer advancement opportunities, every person has a solid foundation for success. Nashville is also home to ourExecutive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Join a family that cares about every stage in your career! We are interviewing candidates for our RN Transfer Center opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.