IT Enterprise Applications Manager
Apply NowCompany: Countrymark Cooperative Holding Corporation
Location: Indianapolis, IN 46227
Description:
Position Summary:
Responsible for the day-to-day operations of major applications systems used by CountryMark. Includes the supervision of developers and will require some hands-on work.
Primary Duties and Responsibilities (not limited to the following):
* Collaborate with developers, cyber security, infrastructure & operations staff to ensure that all CountryMark Enterprise application systems are operating as expected.
* Ensure proper procedures for patching, code migration and change control are followed.
* Hold team accountable to ensure timely acknowledgement and resolution of help desk tickets.
* Proactively manage the environment working with infrastructure and operations staff to anticipate potential problems.
* Plan the work of developers, ensuring that work is adequately scoped, estimated and that schedules are met.
* Plan, budget, and oversee the work of multiple 3rd party service providers that provide development and other professional services.
* Working with the IT Director, and peers within the IT team, ensure that resources are properly? allocated and that individual workloads are balanced.
* Help prioritize projects based on direction from the IT Director and the Steering Teams.
* Oversee planning and execution of upgrades to environments as needed.
* Provide alternative solutions and/or workarounds when a requested solution is not feasible.
* Prioritize employee development to ensure they can take on additional responsibility and learn new skills.
* Research and network with peers on industry best practices to establish within CountryMark's team.
* Oversee system administrative functions such as user provision, code migrations, license management, segregation of duties management and user/role designs.
* Lead the Data and Analytics Governance team, maintain and evolve the Data and Analytics strategy to align with CountryMark and Information Technology strategy.
* Ensure that the Data and Analytics Architecture is positioned to meet strategic objectives.
* Lead the delivery of reporting and analytics solutions.
* Manage projects as needed within the Applications area. This will include emerging technologies.
* Perform Business Analysis functions as needed.
Job Qualifications (refers to job, not incumbent):
Education: Minimum: Bachelor's Degree in Engineering, Computer Science, Information Systems or a related field. 5-7 years' experience can be substituted for education.
Experience: Minimum: 10 years' experience in an enterprise applications environment managing and developing employees with responsibility for maintaining and managing major enterprise systems such as Microsoft D365, SAP or Oracle EBS.
Other:
* Leadership experience that includes managing direct reports
* Experience developing individuals and teams
* Experience in a process or manufacturing industry.
* Ability to pull together a cross-functional team to achieve business objectives.
* Strong problem-solving and analytical skills.
* Proficiency in Microsoft Office platform.
* Ability to identify and weigh alternatives in problem solving and implement optional solutions.
* Ability to apply project management skills and provide leadership in a team environment.
* Ability to communicate effectively both orally and in writing.
* Good judgment and decision-making skills.
* Ability to accommodate flexible working hours and travel requirements (10-15%).
* Experience upgrading and deploying enterprise applications in a SaaS environment.
* Experience managing applications in a Microsoft Azure environment.
* Experience managing a PowerBI environment and the associated architecture.
Responsible for the day-to-day operations of major applications systems used by CountryMark. Includes the supervision of developers and will require some hands-on work.
Primary Duties and Responsibilities (not limited to the following):
* Collaborate with developers, cyber security, infrastructure & operations staff to ensure that all CountryMark Enterprise application systems are operating as expected.
* Ensure proper procedures for patching, code migration and change control are followed.
* Hold team accountable to ensure timely acknowledgement and resolution of help desk tickets.
* Proactively manage the environment working with infrastructure and operations staff to anticipate potential problems.
* Plan the work of developers, ensuring that work is adequately scoped, estimated and that schedules are met.
* Plan, budget, and oversee the work of multiple 3rd party service providers that provide development and other professional services.
* Working with the IT Director, and peers within the IT team, ensure that resources are properly? allocated and that individual workloads are balanced.
* Help prioritize projects based on direction from the IT Director and the Steering Teams.
* Oversee planning and execution of upgrades to environments as needed.
* Provide alternative solutions and/or workarounds when a requested solution is not feasible.
* Prioritize employee development to ensure they can take on additional responsibility and learn new skills.
* Research and network with peers on industry best practices to establish within CountryMark's team.
* Oversee system administrative functions such as user provision, code migrations, license management, segregation of duties management and user/role designs.
* Lead the Data and Analytics Governance team, maintain and evolve the Data and Analytics strategy to align with CountryMark and Information Technology strategy.
* Ensure that the Data and Analytics Architecture is positioned to meet strategic objectives.
* Lead the delivery of reporting and analytics solutions.
* Manage projects as needed within the Applications area. This will include emerging technologies.
* Perform Business Analysis functions as needed.
Job Qualifications (refers to job, not incumbent):
Education: Minimum: Bachelor's Degree in Engineering, Computer Science, Information Systems or a related field. 5-7 years' experience can be substituted for education.
Experience: Minimum: 10 years' experience in an enterprise applications environment managing and developing employees with responsibility for maintaining and managing major enterprise systems such as Microsoft D365, SAP or Oracle EBS.
Other:
* Leadership experience that includes managing direct reports
* Experience developing individuals and teams
* Experience in a process or manufacturing industry.
* Ability to pull together a cross-functional team to achieve business objectives.
* Strong problem-solving and analytical skills.
* Proficiency in Microsoft Office platform.
* Ability to identify and weigh alternatives in problem solving and implement optional solutions.
* Ability to apply project management skills and provide leadership in a team environment.
* Ability to communicate effectively both orally and in writing.
* Good judgment and decision-making skills.
* Ability to accommodate flexible working hours and travel requirements (10-15%).
* Experience upgrading and deploying enterprise applications in a SaaS environment.
* Experience managing applications in a Microsoft Azure environment.
* Experience managing a PowerBI environment and the associated architecture.