Field Service Engineer- New England

Job Description

Universal Medical Resources, a leader in Nuclear Medicine Sales, Service, and Parts has openings for experienced Field Service Engineers throughout the United States. Field Service Engineers are assigned a territory where they are responsible for maintaining nuclear medicine equipment at customer's sites. The position requires frequent travel within the territory as well as occasional travel outside the assigned territory.

Products

Minimum Requirements

• Motivated self-starter with the ability to work independently is a requirement
  Attention to detail with the ability to follow up
  Organizational skills are a must
  Minimum of 3 years' experience in a medical service field
  Strong computer skills with an understanding of networking and proficient with Microsoft Office and Outlook
  Effective Time Utilization

Job Requirements

• The position requires frequent travel within the territory as well as occasional travel outside the assigned territory
  Troubleshoot, install, maintain and repair nuclear medicine cameras and peripherals in accordance with OEM specification on designated equipment
  Maintain communication with the Service Manager, Service Coordinator, Parts Department, and Administration directly to ensure prompt resolution and proper follow-up, and customer satisfaction
  Schedule onsite service and preventive maintenance visits
  Provide remote and on-site technical support to customers and colleagues
  Complete Field Service Reports, Preventive Maintenance Checklists, and Expense Reports accurately and on time
  Participates in training sessions, company meetings, and production/refurbishment projects at the company headquarters, as needed
  Starting and ending times of workdays will vary according to scheduling repair needs

Compensation Information

• Base: FSE without imaging experience $60-85K
  FSE with imaging experience- $110-130K
• Car allowance- each month $650
  401K -yes and match 3%
  Travel expenses- reimbursed including gas (do
  have some maximums)

Location

• Territory Parameters: New England
  Maine, PA, NJ, NY
  Primarily a driving territory
• Acceptable Candidate Location: New England