Company: Indotronix International Corporation
Location: Dallas, TX 75217
Description:
Business Architect for the NOC Incident/Change/Problem/Vendor Management design and workflows Acting as the liaison between the NOC and the Service Management team to design, test, validate, implement, and release new features and enhancements with TSM, FSM, and CMDB Providing Design and Architecture support for TSM (Incident, Change, and Problem), FSM (Work Order Management), and CMDB
Required Skills:
ETOM/ITIL certification, ServiceNow Architect, System Administrator, or Implementor Certification 3 or more years of hands-on experience designing and implementing business requirements
Indotronix is an Equal Opportunity Employer
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