Network Systems Administrator

Position Type:
Non-Certificated Personnel - Act 93/Network Systems Administrator

Date Posted:
5/15/2024

Location:
WIU Administration BuildingPOSITION: Network Systems Administrator (TIS-4AS-NSA)
DIVISION: Technology and Innovation Services
SUPERVISOR: Technology & Innovation Services Director
SUPERVISES: No Supervisory Responsibility
CLASSIFICATION: Exempt
NUMBER OF DAYS: 260
COMPENSATION PLAN: Administrative Compensation Plan

Education and Experience:
Minimum Education: High School Diploma or Equivalent required; BA/BS in Information Technology or related field preferred
Minimum Experience: 5+ years experience in Information Technology or related field

General Definition:
The Network Systems Administrator position ensures the stable operation of the physical network, routing, firewall, IP address management, and servers with respect to services and performance while working closely with other IT staff to maintain uptime and service levels. This position also supports additional lT systems, including all cloud services, LAN, WAN, RWAN, Wi-Fi, switching, servers, workstations, VoIP telephone, and other related systems. This position requires maintaining confidentiality of proprietary and private information and a customer-service focus while carrying out job responsibilities and will conduct business in a manner that will uphold the integrity and reputation of the Westmoreland Intermediate Unit.

Description of Duties:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, revewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as neccesary.
• Maintain computer networks and systems, including software, servers, VPNs, routers, firewalls, and other physical hardware.
• Installing and configuring network equipment to update/fix hardware and software issues.
• Maintain security of computerized information and data; perform regular security monitoring to identify any possible intrusions.
• Perform regular file archival and purge as necessary.
• Provide support from various constituencies; investigate and troubleshoot issues as requested.
• Provide troubleshooting and repair for network issues that arise and work with others as appropriate to achieve effective and efficient solutions.
• Repair and recover from hardware or software failures; coordinate and communicate with impacted constituencies.
• Develop, document, and standardize preventative maintenance routines to ensure system availability and performance standards on production systems.
• Add users to active directory, provision mailboxes, and maintain mailbox databases.
• Perform highly confidential digital audits on personnel as requested by approved administrators.
• Administer, maintain, and troubleshoot Cloud mail applications (O365) and all other cloud applications.
• Administer, maintain, and troubleshoot wireless networks.
• Manage and maintain virtual environments.
• Set up user accounts, permissions, and passwords.
• Support and administer third-party applications.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities; configure/add new services as necessary.
• Upgrade and configure system software that supports the WIU infrastructure applications or Asset Management applications per project or operational needs.
• Manage DNS, DHCP, Firewalls, and other security appliances.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required; configure CPU, memory, and disk partitions as required.
• Maintain data center environmental and monitoring equipment.
• Performs other duties as assigned by the Executive Director or designee.

Required Knowledge, Skills, and Abilities:

• Fundamental knowledge of networking concepts.
• Experience in Microsoft Azure administration.
• Experience with Virtualized computing.
• Experience in CISCO technologies.
• Proven network engineering, network operations, and network performance analysis skills.
• Hands-on technical troubleshooting capabilities.
• Ability to work independently under minimal supervision.
• Knowledge of computing infrastructures.
• Familiarity with server management and monitoring tools.
• Strong interpersonal skills to assist non-technical individuals with complex technical issues.
• Ability to think critically to be proactive instead of reactive.
• Ability to safely handle confidential information.
• Current or former Westmoreland Intermediate Unit employees must have demonstrated proficiency in job assignments.

Physical/Environment Requirements:
The physical demands of this position are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(O) Occasionally - (OE) Occasionally Essential - (F) Frequently - (C) Continually

(O) Occasionally - (OE) Occasionally Essential - (F) Frequently - (C) Continually While performing the duties of the job, the employee must (F) Sit, (O) Walk, (O) Stand,(O) Sprint/Running,(O) Bend/twist at the neck more than the average person,(O) Bend/twist at the trunk more than the average person,(O) Squat/stoop/kneel,(O) Reach forward,(F) Repeat the same hand, arm, or finger motion many times (e.g. data entry),(F) Hand/grip strength,(F) Drive on the job,(F) Type non-stop,(O) Manual dexterity (e.g. opening items),(F) Use finger dexterity (e.g. typing, manipulative), Lift up to 10 pounds from,(F) Floor to waist, Lift up to 10 pounds from,(F) Waist to shoulder, Lift up to 10 pounds from,(O) Shoulder to overhead, Lift up to 11 to 15 pounds from,(O) Floor to waist,(O) Push/pull 25 to 50 pounds, Examples of items that are pushed or pulled,(O)boxes, tables, wheelchairs Terrain items pushed or pulled on is,(O) Carpeted floor, Terrain items pushed or pulled on is, Terrain items pushed or pulled on is,(O) Tiled floor,(F) Carry 10 to 25 pounds, Example of and distance that items are carried,(F)Computer, briefcase, printer at least 25 yards.

The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties performed by the individuals currently holding this position and additional duties may be assigned.

Certificates, Licenses, Registrations, Other:

• Act 114 (Federal Criminal History Background Check)
• Act 34 (PA State Criminal History Clearance)
• Act 151 (PA Child Abuse History Clearance)
• Act 126 (Mandated Reporter Training)
• Act 168 (Sexual Misconduct/Abuse Disclosure)
• Act 24 (Arrest & Conviction Statement)
• School Personnel Health Record
• Tuberculosis Test Result

Clearances must be current within 5 years from date of hire and a School Personnel Health Record current within 1 year from date of hire accompanied by Tuberculosis Test Result within 3 months of date of hire.

Travel Requirements:

• A minimal to moderate amount of travel is required for this position within Westmoreland County and throughout the Commonwealth of Pennsylvania.
• Must have reliable transportation.