Program Manager, Mental Health and Substance Abuse Counseling

Job Description
Neuropath Behavioral Healthcare is a leader in Comprehensive, Therapeutic Support Services for Developmentally Disabled, and Intellectually Challenged, Youth and Adults. Our Behavioral Health Services are strengths-based, culturally competent, and individualized. Utilizing multiple therapeutic modalities that engage the family dynamic, while emphasizing Positive Behavioral Support systems. We are looking for the best talent to lead our Behavioral-Health Service Model as a Program Manager of Mental Health and Substance Use Counseling in our Union, NJ location.

Responsibilities

• The Program Manager will provide direction for the day-to-day operations of our Therapeutic Interventions for the Mental Health Counseling and Outpatient Substance Use Treatment Programs.
• Provide leadership for key component activities concerning Outcomes, Oversight of Program Analytics, Program Budgeting, as well as behavioral health-driven, public health, and wellness integration models.
• Plays an integral role in providing organizational and programmatic direction to programs.
• The main point of contact for resolving routine operational and building maintenance issues.
• Manages program staffing efforts and the coordination of special projects, collaborating with grant writers, program budgeting and monitoring, directing the quality management team, and assisting in development/fundraising and marketing activities for the programs.
• Help resolve site-specific problems when they arise, including coordinating with Neuropath's Human Resources, Total Quality Management, Finance and Billing, and Information Systems Components, as necessary.
• Oversee general contracting process at treatment programs, including adherence to specific program elements specified in each contract.
• Conduct necessary financial analysis to help identify cost-saving strategies and anticipate and address financial challenges
• Provide program support and cross-program Integration Services including outcomes.
• Provide project management assistance to program initiatives.
• Provide assistance to Quality Management activities, including conducting internal audit/chart reviews, and general support to QM Unit as needed.
• Conduct Client Satisfaction Surveys at NPBHC Program sites at regular intervals (typically Quarterly), and compile and distribute results to Executive Director, QM Staff, and Program Development Funding Manager.
• Assist in development and maintenance of productivity reports and analyses, productivity dashboards, and other quality management tracking tools
• Purchasing, Processing, Finance:
• Assist with program budgeting, fiscal monitoring and tracking, billing and claims processing and reporting, including coordinating and collaborating with Finance and Billing staff and with external payor stakeholders as needed;
• Coordinate the purchase of key facility support materials and items, including program supplies, facilities supplies, etc.
• Help to resolve problems and analyze system backlogs related to purchasing at behavioral health program sites;
• Assist with the oversight and management of the day-to-day operations at NPBHC behavioral health treatment programs to ensure that all major systems (building-related, MIS, fiscal, and HR) are operating effectively;

Requirements

• Qualifications
• Excellent communication skills, both written and verbal.
• An energetic self-starter
• Strong organizational skills with a solutions-oriented focus.
• Ability to manage multiple leadership tasks.
• Strong computer and analytical skills.
• Excellent interpersonal skills and a collaborative work style.
• Ability to provide direction to cross-functional teams.
• Leadership skills to coordinate multi-disciplinary team activities from among varied segments of the Behavioral Healthcare Service Model, and other Neuropath programs, that facilitate engagement with other program development providers and managers.
• Knowledge of the behavioral health field; and Sensitivity and understanding of Cultural Competency concepts.
• 3-5 years of experience required, preferably related to program oversite or human services.
• Advanced education may be substituted for up to two (2) years of experience
• Master's Degree in Social Sciences or related business field required.

Benefits

• Employees enjoy many benefits, such as: A dynamic work environment.
• Competitive Pay.
• Opportunities for professional growth.
• Ongoing Job Training.
• Group Health Coverage
• Annual Paid Time Off
• Short/ Long Term Disability
• 401K