Manager, Software Quality Engineering

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Company: Fidelity Payment Services

Location: Jersey City, NJ 07395

Description:

We believe in empowering our employees to think outside the box and meet challenges head-on because, at Cardknox, everyone is a leader. Our employees take personal responsibility for ensuring our merchants and vendor partners have the tools and guidance they need to be successful. If you are driven to help us create next-generation payment solutions, eager to effect change, and passionate about providing excellent customer support, we want to talk to you!

We are seeking a dedicated and experienced Software Quality Engineering Manager, to lead our Software Quality Assurance (QA) team. You will be responsible for overseeing all aspects of our testing practices to ensure they meet the highest standards. This role requires a dynamic leader who can evaluate our current testing processes, drive automation initiatives, and enhance the overall quality of our product releases.

Key Responsibilities:
  • Review and enhance current testing practices to ensure compliance with industry standards.
  • Evaluate and optimize the use of automation tools and efforts to improve testing efficiency and effectiveness.
  • Take full ownership of the software release process, ensuring all deliverables are of the highest quality.
  • Develop strategies to elevate the existing testing procedures and implement improvements to our QA processes.
  • Manage and mentor a team of QA engineers, fostering a culture of continuous learning and professional growth.
  • Conduct hands-on QA testing to gain a deep understanding of our business operations and systems.
  • Collaborate with cross-functional teams to integrate QA processes into all phases of the software development life cycle.

Required Qualifications:
  • Proven experience in a management role within a QA or related field.
  • Strong background in automation testing and familiarity with leading automation tools.
  • Experience with AI tools for testing is highly desirable.
  • Excellent leadership skills with the ability to manage and motivate teams.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills.

Preferred Qualifications:
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Certifications in Quality Assurance, Project Management, or related areas.

About Cardknox:

Cardknox, based in Howell, NJ, is a premier payments gateway solution and subsidiary company of Fidelity Payment Services. Cardknox is a developer-friendly payment gateway, that has created a marketplace revolution with flexible EMV solutions that can be integrated with POS systems using only a few lines of code. Cardknox serves thousands of customers across every major industry throughout the United States, UK and Canada.

Equal Employment Opportunity Policy

Cardknox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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