Business Analyst
Apply NowCompany: Salisbury University
Location: Salisbury, MD 21804
Description:
Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 58 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.
Salisbury University is seeking qualified applicants for the position of Business Analyst.
Job Summary
With a primary focus on the Workday platform, the Business Analyst will work with administrators and departments across the institution to assess their business needs and challenges and develop and deploy business process solutions and operational procedures that follow industry best practices.
Initially the incumbent will work through the Workday change over to identify departmental needs and provide solutions and/or design business processes, build documentation, test and train. This individual will translate business requirements into business solutions utilizing ERP, CRM and other enterprise application system functionality.
This position will collaborate with business, academic, administrative and technology teams as we seek to transform the systems used by the institution to support education and operational excellence. They will serve as the lead on key Workday projects and operational initiatives to define and document business processes and requirements.
Authority and Accountability
This role will report direction to the VP of Admin and Finance but will be transitioned to report to IT in the future. The position requires analysis of sophisticated business problems to be solved with configuration solutions. Our roles are fast-paced and focus on analyzing challenging problems and coming up with solutions to a variety of operational critical issues, all while running various projects and initiatives. They must be very detailed, self-motivated, results oriented, and an excellent communicator.
Required/Minimum Qualifications
Preferred Qualifications
Background in or exposure to higher education student administrative operations is desirable (e.g. registrar operations, admissions/recruiting, academic program/curriculum administration, academic advising, student accounts, financial aid, etc).
Visit our website www.salisbury.edu/hr/careers/ to apply online, submit a cover letter and resume by June 7, 2024. The position will remain open until filled. Only applications submitted through Salisbury University's Online Employment Application System will be considered. Any other documents, including a cover letter, must be uploaded with your online application. No documents will be accepted via e-mail. Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.
Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future. To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University's commitment to fostering a diverse and inclusive campus, please visit www.salisbury.edu/equity/ .
Salisbury University is seeking qualified applicants for the position of Business Analyst.
Job Summary
With a primary focus on the Workday platform, the Business Analyst will work with administrators and departments across the institution to assess their business needs and challenges and develop and deploy business process solutions and operational procedures that follow industry best practices.
Initially the incumbent will work through the Workday change over to identify departmental needs and provide solutions and/or design business processes, build documentation, test and train. This individual will translate business requirements into business solutions utilizing ERP, CRM and other enterprise application system functionality.
This position will collaborate with business, academic, administrative and technology teams as we seek to transform the systems used by the institution to support education and operational excellence. They will serve as the lead on key Workday projects and operational initiatives to define and document business processes and requirements.
Authority and Accountability
This role will report direction to the VP of Admin and Finance but will be transitioned to report to IT in the future. The position requires analysis of sophisticated business problems to be solved with configuration solutions. Our roles are fast-paced and focus on analyzing challenging problems and coming up with solutions to a variety of operational critical issues, all while running various projects and initiatives. They must be very detailed, self-motivated, results oriented, and an excellent communicator.
Required/Minimum Qualifications
- Bachelor's degree and relevant business process analysis and/or business analyst training and experience required, with at least 3 years' experience in a business analyst role or performing business analysis functions.
- 3+ years of functional Workday platform experience required, with Workday implementation experience strongly preferred (Workday Student a plus).
- Expertise in utilizing various elicitation techniques for business and system requirements, alongside proficiency in employing diverse workflow/documentation methods, such as Swim lane diagrams, and adapting them as per project requirements.
- Strong understanding of data integration between systems and/or experience working with IT.
- Strong interpersonal skills to understand the broad range of needs and various support requirements for delivering exemplary customer service to clients in a wide range of roles, across the institution.
- Flexibility and adaptability; ability to work in ambiguous situations.
- Ability to understand complex business processes and to effectively articulate the information to others through visuals/diagrams or other requirements documentation.
- Ability to communicate clearly and effectively in both verbal and written formats to a variety of audiences, as well as to create and maintain positive, productive working relationships with both technical and non-technical personnel.
- Ability to operate independently and set priorities amongst multiple task assignments.
- Excellent analytical skills, intellectually curious, and loves a good challenge.
- Ability to manage multiple tasks, assignments, and projects, being self-motivated and highly engaged, with attention to detail.
- Proven ability to work effectively in a highly diverse environment, demonstrating capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences.
Preferred Qualifications
- 5+ Experience in a business analyst role, or performing business analysis functions.
- Advanced degree and/or CBAP (Certified Business Analysis Professional) certification.
- Work experience in a higher education environment strongly preferred.
Background in or exposure to higher education student administrative operations is desirable (e.g. registrar operations, admissions/recruiting, academic program/curriculum administration, academic advising, student accounts, financial aid, etc).
Visit our website www.salisbury.edu/hr/careers/ to apply online, submit a cover letter and resume by June 7, 2024. The position will remain open until filled. Only applications submitted through Salisbury University's Online Employment Application System will be considered. Any other documents, including a cover letter, must be uploaded with your online application. No documents will be accepted via e-mail. Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.
Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future. To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University's commitment to fostering a diverse and inclusive campus, please visit www.salisbury.edu/equity/ .