Project Manager
Apply NowCompany: West Advanced Technologies (WATI)
Location: Sacramento, CA 95823
Description:
Position: Project Manager
Location: Sacramento, CA
Duration : 12+ Months
Mandatory Qualifications:
Over two (2) years of experience in managing large scale customer support call centers with more than 50,000 calls per day.
Over two (2) years of experience in implementing self-service customer tool using online and AI based technology to improve customer support.
Over two (2) years of experience in driving transformation of contact center programs at large organizations with at least 10,000 employees.
At least twenty (20) years of professional work experience in the Technology Industry.
At least fifteen (15) years of experience in management of large programs or businesses. A large program is defined as a program with a minimum estimated budget of $100M and/or a team size of over 150 people.
At least fifteen (15) year of experience leading diverse teams.
Master's degree in a relevant field of study (e.g., Information Technology, Engineering or Business).
Education:
Master's degree in a relevant field of study (e.g., Information Technology, Engineering or Business).
Regards
Sunil Damagalla
West Advanced Technologies, Inc
E:
Serving government agencies for 22 Years
www.wati.com 1610 R St, Suite 300, Sacramento, CA 95811
Location: Sacramento, CA
Duration : 12+ Months
Mandatory Qualifications:
Over two (2) years of experience in managing large scale customer support call centers with more than 50,000 calls per day.
Over two (2) years of experience in implementing self-service customer tool using online and AI based technology to improve customer support.
Over two (2) years of experience in driving transformation of contact center programs at large organizations with at least 10,000 employees.
At least twenty (20) years of professional work experience in the Technology Industry.
At least fifteen (15) years of experience in management of large programs or businesses. A large program is defined as a program with a minimum estimated budget of $100M and/or a team size of over 150 people.
At least fifteen (15) year of experience leading diverse teams.
Master's degree in a relevant field of study (e.g., Information Technology, Engineering or Business).
Education:
Master's degree in a relevant field of study (e.g., Information Technology, Engineering or Business).
Regards
Sunil Damagalla
West Advanced Technologies, Inc
E:
Serving government agencies for 22 Years
www.wati.com 1610 R St, Suite 300, Sacramento, CA 95811