Associate Director, Mental Health Services (AS) - Level I
Apply NowCompany: NYC Health + Hospitals
Location: Brooklyn, NY 11226
Description:
Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
9:00 A.M - 5:00 P.M
Job Description
Purpose:
The Associate Director of Mental Health Services serves as the assistant head of the department and is responsible for the administration, oversight, evaluation, and continuous improvement of all psychiatric, social work and addiction treatment and ancillary services provided by the department staff, contractors and volunteers in the Behavioral Health Department.
Specific Duties and Responsibilities:
Develop, plan, and oversee functions of BH Department's Child Adolescents OPD, IOS program operations to ensure adequacy, quality and continuity of services to patients in accordance with NYC H+H mission, policies, professional standards and statutory guidelines & directives
Provide consultation, training and supervision to Group 11 managers and Group 12 supervisors- employees of BH programs on matters involving individual performance, administrative and clinical intervention strategies for high service delivery standards, program planning, review & evaluation, regulatory audits & surveys, contractual obligations and deliverables, budgetary and fiscal status, HRD and Labor Relations issues, day today and strategic management of programs, staffing, staff engagement, program resources and, program environment
Initiate, participate in and optimize working alliance of BH programs with other services, executive administration, nursing administration, community relations and local community agencies by facilitating integrative collaboration in service plans and projects involving outreach, linkages, program promotion, initiatives such as BH-PC integration, collaborative care and other evidence-based prevention and treatment approaches etc.
Ensure and maintain the responsiveness of BH programs by identifying the needs of the community, evaluating the quality of BH program services, addressing issues and concerns, resolving problems, and developing plans and objectives
Identify, define, and provide input on issues, needs, and problems and propose solutions to the BH program teams, executive administration, community boards and members of patient, families and community groups to ensure that BH service deliveries meet goals, standards, needs and expectations.
Monitor Daily Data Management System, Dashboard data, ACCESS data, Epic, Healthcare Intelligence Prod to assess program productivity & utilization and trouble-shoot variance and deficits in performance.
Ensure completion and maintenance of patient records sufficient to meet requirements and directives of regulatory agencies, OMH, DOH, CMS etc. in regard to clinical and privacy documentation requirements.
Facilitate and participate in multi-disciplinary team and staff meetings of BH programs in order to apprise, provide guidance, training and leadership to program staff about program performance, key changes in organization, system and policy framework, new trends, indicators, metrics & developments relating to BH programs, organization and the system
Conduct case conferences with clinical staff and inter-agency representatives, resolve conflictual issues, review and sign off on case records to ensure compliance with Federal, State requirements
Perform functions related to: (a) HRD: completing PAF, interviewing new staff, ensuring timely completion of employees' evaluations & mandatory trainings, OHS clearance, renewal of professional licenses, compliance with policies & procedures, union and labor relations matters etc.; (c) Public Relations: representing BH Division in forums, events, meetings, conference calls, webinars convened by central office, South Brooklyn Health, local, county & state government agencies such as DOHMH, NYSOMH, NYSOASAS, Brooklyn Mental Hygiene Court, Probation, Parole departments etc. and, professional councils, associations, consultants etc.; (d) developing linkages and partnership agreements with community agencies in coordination with our Community Relations; addressing and resolving inquiries, questions, concerns, issues posed by patients, families, staff, government officials, public or any stakeholder in a manner that safeguards and upholds the image, sovereignty and reputation of the organization and NYC H+H & South Brooklyn Health
Collaborate with organization's Quality Assurance specialist and under the direction of the CMO and site administrator develop and implement Quality Assurance processes in BH as per FQHC/ HRSA/ DOHMH/ OMH/ OASAS requirements relating to providing behavioral health services
Provide administrative interventions and work with clinical providers, inter-department heads, vendors, contractors, and consultants to ensure efficient, productive and seamless operation of BH programs
Perform administrative and leadership functions associated with government audits and surveys in BH for licenses and operating certificates, liaison, corrective action plans etc.
Coordinate functions relating to state's special electronic portals and applications such as NIMRS, MHPD, PCS-Patient Characteristic Surveys, PSYCKES, SMS, CPI-Center for Practice Innovation etc. and; represent BH Department at forums such as IRC, CAB, QC, DH meetings
Develop and implement policies and procedures for BH department and programs
Participate in mandatory and contractual trainings, meetings, workshops and events
Minimum Qualifications
1. Master's Degree in Public Administration, Public Health, Health Care Specialization, Social Work, Psychology or related field; and
2. Three (3) years of increasingly responsible experience in hospital or regulatory agency administration, with particular emphasis on development and evaluation of mental health delivery services; or
3. Possession of a valid license and current registration to practice in a mental health field issued by the New York State Education Department (NYSED).
If you wish to apply for this position, please apply online by clicking the "Apply Now" button.
NYC Health and Hospitals offers a competitive benefits package that includes:
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
9:00 A.M - 5:00 P.M
Job Description
Purpose:
The Associate Director of Mental Health Services serves as the assistant head of the department and is responsible for the administration, oversight, evaluation, and continuous improvement of all psychiatric, social work and addiction treatment and ancillary services provided by the department staff, contractors and volunteers in the Behavioral Health Department.
Specific Duties and Responsibilities:
Develop, plan, and oversee functions of BH Department's Child Adolescents OPD, IOS program operations to ensure adequacy, quality and continuity of services to patients in accordance with NYC H+H mission, policies, professional standards and statutory guidelines & directives
Provide consultation, training and supervision to Group 11 managers and Group 12 supervisors- employees of BH programs on matters involving individual performance, administrative and clinical intervention strategies for high service delivery standards, program planning, review & evaluation, regulatory audits & surveys, contractual obligations and deliverables, budgetary and fiscal status, HRD and Labor Relations issues, day today and strategic management of programs, staffing, staff engagement, program resources and, program environment
Initiate, participate in and optimize working alliance of BH programs with other services, executive administration, nursing administration, community relations and local community agencies by facilitating integrative collaboration in service plans and projects involving outreach, linkages, program promotion, initiatives such as BH-PC integration, collaborative care and other evidence-based prevention and treatment approaches etc.
Ensure and maintain the responsiveness of BH programs by identifying the needs of the community, evaluating the quality of BH program services, addressing issues and concerns, resolving problems, and developing plans and objectives
Identify, define, and provide input on issues, needs, and problems and propose solutions to the BH program teams, executive administration, community boards and members of patient, families and community groups to ensure that BH service deliveries meet goals, standards, needs and expectations.
Monitor Daily Data Management System, Dashboard data, ACCESS data, Epic, Healthcare Intelligence Prod to assess program productivity & utilization and trouble-shoot variance and deficits in performance.
Ensure completion and maintenance of patient records sufficient to meet requirements and directives of regulatory agencies, OMH, DOH, CMS etc. in regard to clinical and privacy documentation requirements.
Facilitate and participate in multi-disciplinary team and staff meetings of BH programs in order to apprise, provide guidance, training and leadership to program staff about program performance, key changes in organization, system and policy framework, new trends, indicators, metrics & developments relating to BH programs, organization and the system
Conduct case conferences with clinical staff and inter-agency representatives, resolve conflictual issues, review and sign off on case records to ensure compliance with Federal, State requirements
Perform functions related to: (a) HRD: completing PAF, interviewing new staff, ensuring timely completion of employees' evaluations & mandatory trainings, OHS clearance, renewal of professional licenses, compliance with policies & procedures, union and labor relations matters etc.; (c) Public Relations: representing BH Division in forums, events, meetings, conference calls, webinars convened by central office, South Brooklyn Health, local, county & state government agencies such as DOHMH, NYSOMH, NYSOASAS, Brooklyn Mental Hygiene Court, Probation, Parole departments etc. and, professional councils, associations, consultants etc.; (d) developing linkages and partnership agreements with community agencies in coordination with our Community Relations; addressing and resolving inquiries, questions, concerns, issues posed by patients, families, staff, government officials, public or any stakeholder in a manner that safeguards and upholds the image, sovereignty and reputation of the organization and NYC H+H & South Brooklyn Health
Collaborate with organization's Quality Assurance specialist and under the direction of the CMO and site administrator develop and implement Quality Assurance processes in BH as per FQHC/ HRSA/ DOHMH/ OMH/ OASAS requirements relating to providing behavioral health services
Provide administrative interventions and work with clinical providers, inter-department heads, vendors, contractors, and consultants to ensure efficient, productive and seamless operation of BH programs
Perform administrative and leadership functions associated with government audits and surveys in BH for licenses and operating certificates, liaison, corrective action plans etc.
Coordinate functions relating to state's special electronic portals and applications such as NIMRS, MHPD, PCS-Patient Characteristic Surveys, PSYCKES, SMS, CPI-Center for Practice Innovation etc. and; represent BH Department at forums such as IRC, CAB, QC, DH meetings
Develop and implement policies and procedures for BH department and programs
Participate in mandatory and contractual trainings, meetings, workshops and events
Minimum Qualifications
1. Master's Degree in Public Administration, Public Health, Health Care Specialization, Social Work, Psychology or related field; and
2. Three (3) years of increasingly responsible experience in hospital or regulatory agency administration, with particular emphasis on development and evaluation of mental health delivery services; or
3. Possession of a valid license and current registration to practice in a mental health field issued by the New York State Education Department (NYSED).
If you wish to apply for this position, please apply online by clicking the "Apply Now" button.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs