Field Support Engineer
Apply NowCompany: HigherEchelon, Inc
Location: Huntsville, AL 35810
Description:
Field Support Engineer
Location: Huntsville, AL
Description:
Seeking a motivated Field Support Engineer to join our team supporting the Indicium Project Office in Huntsville, AL to represent and operate Network, System Integration, and Test Environment (NSITE) software. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests, and Wargames/Exercises). The candidate will support from the Systems, Simulation, Software, and Integration Directorate (S3I) on Redstone Arsenal.
Responsibilities:
Required Skills:
Desired Skills:
Education and Experience:
#CJ
About HigherEchelon, Inc.
HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.
HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.
By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.
EOE/Minorities/Females/Veterans/Disabled:
HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify.
Location: Huntsville, AL
Description:
Seeking a motivated Field Support Engineer to join our team supporting the Indicium Project Office in Huntsville, AL to represent and operate Network, System Integration, and Test Environment (NSITE) software. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests, and Wargames/Exercises). The candidate will support from the Systems, Simulation, Software, and Integration Directorate (S3I) on Redstone Arsenal.
Responsibilities:
- Operate NSITE software based on event support requirements (NSITE Software Training will be provided)
- Support NSITE software field testing and reporting
- Coordinate and interact with site personnel to perform hardware integration
- Maintain configuration management documentation (Microsoft Visio) and verify system configurations
- Identify system engineering requirements from customers' for event specific NSITE recording or mission viewing
- Perform hardware integration and maintenance
- Have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting
- Validating configuration management documentation in support of information assurance certification and accreditation activities
Required Skills:
- Security+ or CISSP Certification
- Available to deploy for CONUS and OCONUS support (on average 10 - 25% per year)
- Ability to work independently with minimal supervision
- Strong interpersonal skills and reporting practices
- Basic Information Technology (IT) principles and troubleshooting experience
- Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
- Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
- Strong Windows 10 OS configuration experience
- Strong Microsoft Office and Visio skills
- Must be a US Citizen
- Must have or be able to obtain a Secret Security Clearance
Desired Skills:
- Active Secret security clearance
- Current Network+ or similar Network Certifications
- Understanding of Network, System Integration and Test Environment (NSITE) software
- Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like Link-16 systems
- Familiarity with the Missile Defense Agency (MDA) test planning and procedures
Education and Experience:
- Bachelors degree and two (2) years of experience. Six (6) years' additional experience can be considered in lieu of degree (per contract vehicle).
#CJ
About HigherEchelon, Inc.
HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.
HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.
By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.
EOE/Minorities/Females/Veterans/Disabled:
HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify.