SB Relationship Manager CRA (Bilingual)
Apply NowCompany: Bristol County Savings Bank
Location: Taunton, MA 02780
Description:
Position: Small Business Relationship Manager CRA (Bilingual)
Job Type: Full-Time
Department: Branch Administration
ABOUT US:
Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
OVERVIEW:
The SBRM primary focus will be on small business lending. Candidate will be responsible for prospecting new relationships by utilizing personal network and leveraging our existing customer base to ensure a robust pipeline of lending opportunities. They will provide consultative services and focus on building long-term relationships with both deposit and loans products. Effectively demonstrate market knowledge and the skills necessary to lead ongoing business development efforts.
Provide collaboration and assistance to other areas of the bank (Retail / Commercial Areas) and foster excellent customer service. Position will be dependent on the ability to drive deposit generation, cash management sales and lending as required and maintain 60% of overall business be CRA eligible.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.
1. Implements the above-mentioned plan designed to create recognition and awareness for BCSB across our markets and attract new small business and retail customers to the bank.
2. Identifies prospective small business and/or retail business prospects and notifies the appropriate individuals within the bank of new business potential.
3. Maintain active involvement in organizations serving the LMI community in designated market and volunteer to be on a board or committee of a nonprofit.
4. Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing customers at their places of business. Include assisting branch staff when necessary.
5. Makes sales calls with the branch manager and commercial or residential mortgage originators when appropriate relative to existing customers and identified prospects.
6. Deliver outstanding experience for our small business customers by providing comprehensive and customized business banking solutions that align with their financial needs and circumstances of their businesses.
7. Deliver financial education seminars within market.
8. Manage a pipeline of small business customers. Must have a track record of results, report on defined KPIs, communicate effectively across the organization and help provide valuable input as our business strategy evolves.
9. Protect the bank by adhering to solid risk management protocols and adhering to regulatory requirements.
OTHER ACCOUNTABILITIES / RESPONSIBILITIES:
10. Performs related and unrelated duties as may be required.
REQUIREMENTS:
Spanish Speaking Preferred.
1. 1-3 years of experience in a business banking relationship management role or related business lending experience; direct in-person contact preferred
2. Bachelor's degree or equivalent work experience strongly preferred
3. Strong communication skills with individuals at all levels, internally and externally
4. Understanding of core business products and services
5. General business experience and knowledge of business credit
6. Ability to build relationships with customers and internal departments
7. Ability to recognize an issue or problem and determine when to escalate or handle independently
8. Ability to determine and balance priorities on a daily basis to achieve business objectives
9. Demonstrated ability to take responsibility and follow through with commitment on customer issues.
10. Understanding of general business practices and how business needs vary by industry/market
11. Highly proficient in MS Office applications
12. Ability to travel occasionally for key business meetings and training
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
VISIT OUR WEBSITE: https://www.bristolcountysavings.com/
LINKEDIN: https://www.linkedin.com/company/bristol-county-savings-bank/
Job Type: Full-Time
Department: Branch Administration
ABOUT US:
Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
OVERVIEW:
The SBRM primary focus will be on small business lending. Candidate will be responsible for prospecting new relationships by utilizing personal network and leveraging our existing customer base to ensure a robust pipeline of lending opportunities. They will provide consultative services and focus on building long-term relationships with both deposit and loans products. Effectively demonstrate market knowledge and the skills necessary to lead ongoing business development efforts.
Provide collaboration and assistance to other areas of the bank (Retail / Commercial Areas) and foster excellent customer service. Position will be dependent on the ability to drive deposit generation, cash management sales and lending as required and maintain 60% of overall business be CRA eligible.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.
1. Implements the above-mentioned plan designed to create recognition and awareness for BCSB across our markets and attract new small business and retail customers to the bank.
2. Identifies prospective small business and/or retail business prospects and notifies the appropriate individuals within the bank of new business potential.
3. Maintain active involvement in organizations serving the LMI community in designated market and volunteer to be on a board or committee of a nonprofit.
4. Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing customers at their places of business. Include assisting branch staff when necessary.
5. Makes sales calls with the branch manager and commercial or residential mortgage originators when appropriate relative to existing customers and identified prospects.
6. Deliver outstanding experience for our small business customers by providing comprehensive and customized business banking solutions that align with their financial needs and circumstances of their businesses.
7. Deliver financial education seminars within market.
8. Manage a pipeline of small business customers. Must have a track record of results, report on defined KPIs, communicate effectively across the organization and help provide valuable input as our business strategy evolves.
9. Protect the bank by adhering to solid risk management protocols and adhering to regulatory requirements.
OTHER ACCOUNTABILITIES / RESPONSIBILITIES:
10. Performs related and unrelated duties as may be required.
REQUIREMENTS:
Spanish Speaking Preferred.
1. 1-3 years of experience in a business banking relationship management role or related business lending experience; direct in-person contact preferred
2. Bachelor's degree or equivalent work experience strongly preferred
3. Strong communication skills with individuals at all levels, internally and externally
4. Understanding of core business products and services
5. General business experience and knowledge of business credit
6. Ability to build relationships with customers and internal departments
7. Ability to recognize an issue or problem and determine when to escalate or handle independently
8. Ability to determine and balance priorities on a daily basis to achieve business objectives
9. Demonstrated ability to take responsibility and follow through with commitment on customer issues.
10. Understanding of general business practices and how business needs vary by industry/market
11. Highly proficient in MS Office applications
12. Ability to travel occasionally for key business meetings and training
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
VISIT OUR WEBSITE: https://www.bristolcountysavings.com/
LINKEDIN: https://www.linkedin.com/company/bristol-county-savings-bank/