System Administrator 2

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Company: InterImage

Location: Annapolis Junction, MD 20701

Description:

Join a Mission Critical Team!

Position: System Administrator 2

Required Skills:

Qualifications:
Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and
complexity is required. Bachelor's degree in a technical discipline from an accredited college or
university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Linux administration as primary skill to include VM creation. Some Windows workstation/server administration experience desirable. Network administration experience (e.g. clearing mac addresses/configuring networks ports/disabling network ports). Updating workstations with latest security patches. Insuring workstations/networks meet latest security requirements.
Linux administration as primary skill to include VM creation
Some Windows workstation/server administration experience desirable
Network administration experience (e.g. clearing mac addresses/configuring network ports/disabling network ports).
Updating workstations with the latest security patches. Insuring workstations/networks meet latest security requirements.

Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

The Level 2 System Administrator (SA) shall possess the following capabilities:

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Linux administration as primary skill to include VM creation

Some Windows workstation/server administration experience desirable

Network administration experience (e.g. clearing mac addresses/configuring network ports/disabling network ports).

Updating workstations with the latest security patches. Insuring workstations/networks meet latest security requirements.

InterImage Benefits Snapshot:
  • 401K - 7% contribution with 3% profit sharing; 1-year cliff vesting schedule.
  • Paid Time Off: 4 weeks.
  • Paid Holiday Leave: 11 days (88 Hours).
  • Life Insurance: $50,000; 100% of premium.
  • Short-term/Long-term Insurance: 100% premium.
  • Healthcare: 2 CareFirst Administrator plans offered, $0 Employee only option, Metlife for Vision, and The Standard for Dental.

InterImage has adopted a benefits approach that allows employees to select which benefits fit their lifestyle while excluding those that don't and receive cash in lieu of the excluded benefits. The benefits that allow a salary increase should you opt-out include: Medical, Dental/Vision, PTO - Excluding sick leave, Paid Federal Holidays, The 401K Plan.

Clearance Level:

TS/SCI FSP

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