Head of Operations of Growing Venture Fund

Growing venture fund focused on early-stage investments is looking for a Head of Operations. In this role you will build and implement systems to support a growing firm. Manage communications with high-level stakeholders, create practices around hiring & onboarding, establish policies for third-party vendors and partners, and collaborate with finance and legal. Someone who is a strong operator with excellent communication and problem-solving skills. Previous experience in venture or similar environment is required! This is ideally a hybrid role based in North Carolina. Also open to NYC-based candidates willing to travel to Charlotte roughly once/month. 120-140K+ DOE + health benefits, 401k, and flexible PTO

Responsibilities:

• Develop end-to-end process and structure for critical workstreams. Identify essential processes and systems within the firm while assessing areas of improvement, from document naming and document filing to internal meeting planning.
• Define improved processes, organize, familiarize, and maintain alignment with those processes as the team evolves and grows.
• Assist in identifying more cost-efficient ways to do business, setting and executing department and company-wide budgets, and forecasting efforts.
• Build HR & Culture foundational practices and policies to support the firm.
• Oversee the recruitment process by sourcing, hiring, and onboarding employees - both full-time, contractors and consultants.
• Ensure the team is knowledgeable and acting on best practices and standards for employee engagement and management while ensuring the organization complies with its practices and principles.
• Manage expectations, contracts, and payments with external stakeholders.
• Establish principles with third-party vendors and partners and implement SOPs, payment processes, and partnership expectations.
• Partner with an outsourced bookkeeping firm on accounts payable and bookkeeping.

Qualifications:

• 5+ years of experience in an Operational in a fast-paced Venture environment.
• Positive and proactive attitude. Willing to do whatever it takes to get the job done.
• Self-starter. You are able to run on your own, identify opportunities, and prioritize without guidance.
• High IQ and EQ are critical. A humble, off-the-charts performer.
• Experience working with software solutions for efficient data management and contact management.
• Experience managing a CRM and/or large databases, with familiarity working in project management tools like Notion, Asana, etc.
• Superb organizational skills with the ability to perfect processes.
• Technical abilities such as web technologies such as design and coding are a plus!
• Ability to quickly process and organize complex information.
• Excellent, creative problem-solver who can assess challenges and create solutions and systems that scale.
• Undergraduate degree + MBA or Master's Degree is preferred.

*Please Note: Your application will be considered for all open positions. You do not need to apply for multiple roles.