Hotel General Manager
Apply NowCompany: Savara Hospitality
Location: Richmond, VA 23223
Description:
Savara Hospitality is looking for a General Manager with previous experience in hotel management for a boutique hotel in the Richmond, Virginia area.
The General Manager shall have overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The individual will be responsible for directing the total operation of the hotel to maintain established cost and quality standards, achieve guest satisfaction goals, and ensure the maintenance and security of the hotel's physical assets.
Core Responsibilities include:
Management of day to day operation of hotel operations, including Front Desk, Maintenance, Housekeeping, Valet, and Shuttle departments
Financial management and oversight
Oversight for physical property, including exterior, interior, and all fixtures, furnishings and equipment
Hiring and management of staff members
Setting weekly staff schedule
Ensuring all staff members know their roles and work efficiently each day
Oversight of training and training documentation
Administration and enforcement of company policies and procedures
Management of all aspects of guest relations
Qualifications:
The ideal candidate will be a team player who has strong leadership skills, high energy and outstanding customer service skills. Candidates applying for this position must maintain a friendly, positive and professional outlook in a fast paced environment. Other skills include:
Ability to communicate across departmental lines (orally and in writing)
Track record in effectively managing, motivating, developing, and retaining human resources
Technical awareness of the hotel, its operations, departments and job functions, business, and market
Sensitivity to guest satisfaction, with a keen attention to exceeding guest expectations
Ability to maintain elements of profitability in a business environment while creating positive and enthusiastic team
Proficient with Hotel Property Management Systems, Microsoft Windows, Word, and Excel
Knowledgeable in the use of office machines - i.e., copy machines, fax machines, etc.
Excellent interpersonal skills and ability to interact with different types of personalities using sound judgment and discretion
Ability to work under pressure, manage emergency situations, and prioritize projects
Willingness to maintain a flexible schedule
Working knowledge of employment, health, and safety laws and regulations to ensure compliance
Minimum of ten years of previous Hotel or related management experience
Strong attention to detail, good follow through and communication skills
Clear driving record
Physical Requirements:
Able to stand for prolonged periods
Able to climb ladders
Able to climb stairs
Able to walk hallways and perimeter of property
Able to twist, bend and reach
Able to lift up to 25 pounds
Competitive Salary, Benefits (health, dental, and vision insurance along with 401(k) plan, life insurance, flex spending accounts, and disability insurance) & Incentive Compensation. We are an equal opportunity employer and a drug-free workplace. This is a Full-Time position which will require work on weekends, nights and holidays. Please, no phone calls about this job!
EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
The General Manager shall have overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The individual will be responsible for directing the total operation of the hotel to maintain established cost and quality standards, achieve guest satisfaction goals, and ensure the maintenance and security of the hotel's physical assets.
Core Responsibilities include:
Management of day to day operation of hotel operations, including Front Desk, Maintenance, Housekeeping, Valet, and Shuttle departments
Financial management and oversight
Oversight for physical property, including exterior, interior, and all fixtures, furnishings and equipment
Hiring and management of staff members
Setting weekly staff schedule
Ensuring all staff members know their roles and work efficiently each day
Oversight of training and training documentation
Administration and enforcement of company policies and procedures
Management of all aspects of guest relations
Qualifications:
The ideal candidate will be a team player who has strong leadership skills, high energy and outstanding customer service skills. Candidates applying for this position must maintain a friendly, positive and professional outlook in a fast paced environment. Other skills include:
Ability to communicate across departmental lines (orally and in writing)
Track record in effectively managing, motivating, developing, and retaining human resources
Technical awareness of the hotel, its operations, departments and job functions, business, and market
Sensitivity to guest satisfaction, with a keen attention to exceeding guest expectations
Ability to maintain elements of profitability in a business environment while creating positive and enthusiastic team
Proficient with Hotel Property Management Systems, Microsoft Windows, Word, and Excel
Knowledgeable in the use of office machines - i.e., copy machines, fax machines, etc.
Excellent interpersonal skills and ability to interact with different types of personalities using sound judgment and discretion
Ability to work under pressure, manage emergency situations, and prioritize projects
Willingness to maintain a flexible schedule
Working knowledge of employment, health, and safety laws and regulations to ensure compliance
Minimum of ten years of previous Hotel or related management experience
Strong attention to detail, good follow through and communication skills
Clear driving record
Physical Requirements:
Able to stand for prolonged periods
Able to climb ladders
Able to climb stairs
Able to walk hallways and perimeter of property
Able to twist, bend and reach
Able to lift up to 25 pounds
Competitive Salary, Benefits (health, dental, and vision insurance along with 401(k) plan, life insurance, flex spending accounts, and disability insurance) & Incentive Compensation. We are an equal opportunity employer and a drug-free workplace. This is a Full-Time position which will require work on weekends, nights and holidays. Please, no phone calls about this job!
EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.