Program Manager, Neuro (FT, Days) - Jefferson Center City
Apply NowCompany: Jefferson Health System
Location: Philadelphia, PA 19120
Description:
The Program Manager is an innovative, driven, technically-capable, problem-solver who leads highly visible, multidisciplinary projects/programs. This individual is proficient in project management, process improvement and data analysis.
The program manager will be tasked with the development of the following areas:
The Program Manager is committed to superior service and effective, proactive communication, both internally with peer staff and externally with other Departments. The Program Manager takes ownership of problems; provides leadership in developing solutions, and is committed to collaborative, cooperation with fellow team members.
The Program Manager works within a flexible, self-directed, team approach in which initiative and timely follow-through are valued. A positive, service-oriented, demeanor and outlook that puts the customer first is a requirement of this support position.
Data Analysis
Project Management/Process Improvement
Qualifications
BA/BS in Business or related field .
Master's degree preferred.
Project Management Institute (PMI) Certification or Project Management Professional (PMP) is preferred.
LEAN/Six Sigma certification preferred.
Conditions of Employment
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Closing Statement
About Jefferson
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Par Reference Code
105800
The program manager will be tasked with the development of the following areas:
- Brand recognition and referral management
- Comprehensive Spine Center operational workflows (inpatient and outpatient)
- Cost effectiveness
- Patient centered spine care
The Program Manager is committed to superior service and effective, proactive communication, both internally with peer staff and externally with other Departments. The Program Manager takes ownership of problems; provides leadership in developing solutions, and is committed to collaborative, cooperation with fellow team members.
The Program Manager works within a flexible, self-directed, team approach in which initiative and timely follow-through are valued. A positive, service-oriented, demeanor and outlook that puts the customer first is a requirement of this support position.
Data Analysis
- Partners with managers, providers and the administrative team to design dashboards/reports
- Runs and distributes reports on a weekly, monthly and yearly basis
- Prioritizes requests for ad hoc data reports
- Analyzes operational data and recommends areas of improvement
- Develops reports and presentations that support senior leadership
Project Management/Process Improvement
- The Program Manager serves as a member of the Spine Surgery Operations Leadership Team
- Establishes and maintains ongoing process improvement and quality control projects which support the Comprehensive Spine Center, ambulatory operations, hospital operations
- Oversees and maintains standardized care plans with the spine multidisciplinary team including pre-op, post-op and discharge orders. Works with Director to maintain and oversees the coordination of patient education materials, spine care guide and online videos. Tracks patient outcomes and patient and family experiences and makes needed adjustments, in collaboration with executive and physician leadership.
- Responsible for business development activities in the Comprehensive Spine Center including hospital collaborations, physician outreach, continuing medical education programs and community outreach.
- Ensures the implementation of strategic business plans that aligns with the Spine Center's vision, strategic plans, and goals and monitors performance
- Collaborates with Jefferson Marketing team and Spine physician leadership to develop marketing and communication tactics that support strategies, direction, and increase reputation in the community
- Collaborates with the Senior Administrator to prioritize requests for projects
- Builds trust and relationships within every level of the organization
- Works independently to proactively identify areas of need and solve problems
- Facilitates projects from inception to completion
- Holds project team members accountable to timelines and deliverables
- Understands or develops an understanding of the latest project management and process improvement tools
- Participates in wide range of projects and workgroups
- Other responsibilities as assigned
Qualifications
BA/BS in Business or related field .
Master's degree preferred.
Project Management Institute (PMI) Certification or Project Management Professional (PMP) is preferred.
LEAN/Six Sigma certification preferred.
Conditions of Employment
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Closing Statement
About Jefferson
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Par Reference Code
105800