Project Manager

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating, and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org.

OVERVIEW

The Project Manager (PM) is responsible for leading project management operations in support of federally funded contracts and/or grant awards. The Project Manager will partner with the Program/Project Director and the project operational team to ensure successful project execution within budgetary and timeline constraints, while maintaining high-quality standards and client satisfaction. While the PM role falls under the authority of the Director of Contracts, he/she is matrixed to the respective Program/Project Director and aligns with their strategic guidance as parallel to the scope of work specified in the contract or sub-grantee award.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Aligns with and provides direct support to the Program/Project Director to ensure successful day-to-day program/project service delivery within budget, schedule, and scope of work.
• Works across the integrated project team to educate project management operations team on expectations and appropriate application of process and procedures to support delivering successful projects.
• Documents SOPs and advises the operations team on project management best practices, guidelines, and protocols.
• Benchmarks USCRI's project management processes against the best in class in the industry and identifies strategies, tools, or process improvements that promote business development.
• Ensures performance management by establishing a quality assurance and quality control program as well as performance metrics.
• Monitors and analyzes program performance data to determine program effectiveness and identify opportunities for improvement.
• Develops a risk management strategy for documenting the risk management process for programs and projects. Identifies risks in the areas of cost, schedule, budget, performance, and staffing per the project/program.
• Maintains a Plan of Action & Milestones (POA&Ms) or schedule as part of the risk mitigation process.
• Prepares leadership briefings, memos, and reports.
• Leads the identification of emerging issues and vulnerabilities, including escalating concerns of significant severity to senior management.
• Collaborates with Program/Project Director for completion of 'lessons learned' for the project.

CORE COMPETENCIES/STANDARDS FOR PROJECT MANAGEMENT

• Project Planning: Develops comprehensive project plans, including defining project scope, objectives, budget, and timelines. Coordinate with stakeholders to understand requirements and establish operational goals.
• Budget and Cost Management: In collaboration with Finance - prepares, supports and/or manages project budgets, ensuring cost-effectiveness and adherence to allocated funds. Regularly monitors expenses, reviews financial reports, and identifies cost-saving opportunities.
• Contractor Management: Sources, selects, and manages contractors and subcontractors for respective assigned program/project activities. Evaluates and negotiates contractor bids/proposals, and enforces compliance with project requirements and quality standards.
• Timeline and Schedule Management: Develops detailed project schedules and monitors progress throughout the project lifecycle. Coordinates activities, resolves conflicts, and proactively addresses any delays or issues to ensure on-time project completion.
• Quality Control: Establishes and enforces quality standards. Conduct regular inspections and quality checks to ensure workmanship, materials, and compliance with regulations and industry standards.
• Communication and Stakeholder Engagement: Maintain effective communication with property owners, tenants, and other stakeholders to provide project updates, address concerns, and manage expectations. Foster positive relationships to ensure client satisfaction and retention.
• Risk Management: Identifies potential risks and develops mitigation strategies to minimize project disruptions. Ensures compliance with applicable program policy and regulations.
• Documentation and Reporting: Maintains accurate project documentation, including contracts, licenses, progress reports, and modifications/change orders, etc. Prepares regular status and budget reports and presents weekly project updates to management and other key stakeholders.

FUNDAMENTAL COMPETENCIES

• Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
• Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.

POSITION REQUIREMENTS

Bachelor's degree in a business or related discipline.

An active relevant industry certification such as PMP or CAPM (from the Project Management Institute) or similar certification.

Minimum of 5 years proven project management experience within the federal government, non-profit or federal consulting workspace.

Excellent organizational, problem-solving, and decision-making skills.

Effective communication and interpersonal skills to collaborate with various stakeholders.

Ability to manage multiple projects simultaneously and prioritize tasks.

Strong business acumen in project planning and management.

Experience planning, directing, coordinating business process operations, developing and implementing strategy and action plans in fast paced project environments, and collaborating across the organization to identify and develop best practices and methodology standards and facilitate their adoption.

Experience with SharePoint online.

Knowledge of federal grants and contract administration and management (Preferred).

Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.

Non-profit experience (Highly desired).

PHYSICAL DEMANDS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the applicant to be considered.

ADDITIONAL NOTES

• Please submit a resume with a cover letter describing your interest and qualifications with your online application.
• References will be required at time of the final interview.
• No telephone calls please. Position will remain open until filled.
• Work Location: In-person (possible consideration for a hybrid work environment).

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.