Economic Workforce Senior Manager, Operations and Performance - Non-Merit (Chief of Operations)
Apply NowCompany: Baltimore County, MD
Location: Towson, MD 21204
Description:
Salary: $48.94 - $66.67 Hourly
Location : Towson, MD
Job Type: NON-MERIT
Job Number: NM.106 06-24
Department: ECONOMIC AND WORKFORCE DEVELOPMENT
Opening Date: 06/20/2024
Closing Date: Continuous
Regular Schedule: 34 hours per week, plus County benefits.
A Non-Merit vacancy exists in the Department of Economic andWorkforce Development.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
Examples of Duties
Job Purpose
Reporting to the Department Director, the Sr. Manager of Operations supports the agency in achieving its objectives, including project management, performance and compliance, marketing, metrics, technical support for the department's key economic development, workforce development, tourism, cultural arts and agriculture initiatives.
Essential Job Duties
Performs other duties as required.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position. They may not include all of the essential job functions of this position.
Qualifications
Education and Experience
Bachelor's degree from an accredited college or university;
Plus
At least five years' experience in economic development, workforce development, tourism or related fields preferred.
Strong background and experience in managing multiple teams and operational projects, and communicating updates to all stakeholders.
Valid driver's license and reliable transportation required.
Preferred Education
Master's degree in public policy, economics, public administration, business, government or a related field.
Knowledge, Skills and Abilities
Applicants will be qualified based on an evaluation of their training, experience and education as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Licenses
Possession of a valid non-commercial class C Maryland Driver's license or an appropriate equivalent is required at the time of appointment.
Driver's license and reliable transportation are required.
Physical and Environmental Conditions
The work of this classification is essentially sedentary, but may involve occasional walking, other limited physical activity and occasional travel between work sites using personal vehicle.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees
Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.
Location : Towson, MD
Job Type: NON-MERIT
Job Number: NM.106 06-24
Department: ECONOMIC AND WORKFORCE DEVELOPMENT
Opening Date: 06/20/2024
Closing Date: Continuous
Regular Schedule: 34 hours per week, plus County benefits.
A Non-Merit vacancy exists in the Department of Economic andWorkforce Development.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring in this class may be filled from the list of eligible applicants.
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
Examples of Duties
Job Purpose
Reporting to the Department Director, the Sr. Manager of Operations supports the agency in achieving its objectives, including project management, performance and compliance, marketing, metrics, technical support for the department's key economic development, workforce development, tourism, cultural arts and agriculture initiatives.
Essential Job Duties
- Supervises a team of managers responsible for performance metrics and compliance, communications (including written, social media and web), research, destination marketing, tourism, and general operations of the department.
- Supports the Department's operations through effective project management and frequent contact with the Deputy Director and Director, the unit managers, and fiscal administration.
- Provides frequent, organized, and actionable updates on agency activities to the Director and Senior Managers.
- Coordinates the Department's input into interagency planning processes that affect economic development, workforce development, and tourism.
- Develop scopes of work for consultant engagements and manages consultant contracts.
- Serves as primary point of contact for consultants, directing and overseeing day-to-day activities to ensure that work product satisfies County's requirements.
- Manages customer relationship management system, including producing customized reports.
Performs other duties as required.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for this position. They may not include all of the essential job functions of this position.
Qualifications
Education and Experience
Bachelor's degree from an accredited college or university;
Plus
At least five years' experience in economic development, workforce development, tourism or related fields preferred.
Strong background and experience in managing multiple teams and operational projects, and communicating updates to all stakeholders.
Valid driver's license and reliable transportation required.
Preferred Education
Master's degree in public policy, economics, public administration, business, government or a related field.
Knowledge, Skills and Abilities
- Strong project management skills, including ability to coordinate across business units, County departments and other organizations.
- Experience organizing and managing multi-faceted initiatives involving multiple organizational partners and consultants.
- Expertise in employee supervision and employee development
- Able to produce meaningful results in a challenging environment
- Knowledge of federal, state and local economic, workforce, and tourism services.
- Excellent oral and written communication skills.
- Extremely organized with the ability to multi-task and meet deadlines.
- Demonstrated experience anticipating issues and identifying opportunities, bringing critical information to the director and key staff.
- Experience supervising staff with diverse responsibilities.
- Ability to work on a conceptual level, while demonstrating in-depth subject matter expertise and attention to detail.
- Highly skilled utilizing technology to accomplish goals (Microsoft Office, relevant software, etc.).
- Team player who can also work independently.
- Familiarity with the Baltimore and Maryland economies and communities.
Applicants will be qualified based on an evaluation of their training, experience and education as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.
Conditions of Employment
Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Licenses
Possession of a valid non-commercial class C Maryland Driver's license or an appropriate equivalent is required at the time of appointment.
Driver's license and reliable transportation are required.
Physical and Environmental Conditions
The work of this classification is essentially sedentary, but may involve occasional walking, other limited physical activity and occasional travel between work sites using personal vehicle.
Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.
Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees
Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
Health Insurance
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.
Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Direct Deposit
Payroll through direct deposit to the financial institution selected by employee is required.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
Disclaimer
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.