RN Regional Quality Assurance QAPI

RN Regional Quality Assurance QAPI

Department: Clinical

Employment Type: Full Time

Location: Houston, TX

Description

Good Shepherd Hospice is seeking a compassionate prover performer for the role of RN Regional Quality Assurance in Texas & Oklahoma . The Regional Quality Assurance Nurse is the primary resource for
compliance in assigned locations. Works closely with the
Compliance Officer.

The Regional Quality Assurance Nurse ensures that the quality of
care for patients is assured and that the client's/caregiver's
expectations are met in the clinical care areas. In addition, the
Regional Quality Assurance Nurse is responsible for the following
responsibilities.

Key Responsibilities

• Assists the Compliance Officer in conducting monthly reviews at assigned locations to ensure compliance and assumes primary responsibility for formulation and execution of an action plan to correct findings.
• Works directly with clinical staff in assigned locations to ensure quality-nursing care according to the established plan of care in order to maximize the comfort as well as the health of the patient and their families through mentorship and education.
• Makes regular visits to facilities to assess customer service, provide education, resolve complaints, and evaluate service provision.
• Conducts investigations as directed by the Compliance Officer.
• Ensures timely follow up and resolution of complaints or concerns, as directed by supervisor.
• Provides ongoing monitoring of quality in assigned locations.
• Partners with clinical staff in assigned locations for review of documentation monitoring accuracy and completeness of clinical records.
• Attends quality reviews and surveys for assigned locations.
• Assists in writing plans of correction for statements of deficiencies, as directed by supervisor.

Skills Knowledge and Expertise

QUALIFICATIONS:

• Licensed as a Registered Nurse in the state of employment.
• Must have multi-state license
• 80% travel
• A minimum of two years experience in hospice, and previous clinical experience in home health, long-term care, oncology or geriatric nursing. Utilization review, compliance, QI experience preferred.
• Previous experience in dealing with client organizations and management functions.
• Knowledge of Nursing theory and practice
• Knowledge of medications for the purpose of reading signs and symptoms of side effects.
• Ability to deal with a variety of personalities and situations.
• Base knowledge of confidentiality with patient information.
• Demonstrates active listening skills.
• Management experience.
• Knowledge of conducting investigations, quality reviews, writing plans of correction.

Benefits

• Paid Holidays
• Health, Dental, Vision and Life Insurance
• 401K Investment Plan with employer matching program
• Paid time off based off hours accrued
• Mileage Reimbursement
• Education Fund