Audio/Video Implementation Project Manager

Audio/Video Implementation Project Manager
Position ID 20240624-01 AV-PM

Position Summary

The Supreme Court of Virginia is seeking to fill the role of Audio/Video (AV) Implementation Project Manager, in the Department of Information Technology. The position is hybrid-telework in nature. The candidate will be onsite at the Supreme Court of Virginia office a minimum of three (3) business days a week, or more as needed.
In this role, the candidate will be responsible for the overall delivery of offsite/field AV solutions for the Supreme Court of Virginia. This includes managing the implementation plans and coordinating with the Video Conferencing Applications Team Leader, AV installers, and site personnel.

Responsibilities Overview

• Lead AV implementations by providing management and oversight of AV projects, scheduling, project task assignments, and capacity planning.
• Create and execute project work plans.
• Meet all established milestones.
• Set and manage customer expectations.
• Communicate effectively with the project team, customer, and management & ranking personnel.
• Keep management apprised of deployment progress and any challenges that may arise, such as schedule delays or technology challenges/changes.
• Attend all weekly internal and external project and team meetings.
• Provide weekly project status reports.
• Primary person responsible for all internal and external communications and documentation.
• Arrange for end user orientation/training.
• Other duties include coordinating installation, programming equipment, testing, and troubleshooting.

Skills and Qualifications

• 4-5 years of project management experience, preferably in a professional services environment.
• Must be skilled with the basic organizational and time management skills.
• Demonstrate the ability to manage multiple projects simultaneously and meet all deadlines.
• Proficient with AV deployment for Video, Web, and Audio Conferencing. Preferably experienced with Cisco and Polycom endpoints, Virtual Meeting Rooms (VRM), WebEx Conferencing and Polycom.
• Experiencing in effectively communicating status to management and ranking personnel.
• Experience in effectively communicating technical situations to a non-technical audience.
• Ability to work with minimal supervision.
• Deployment experience with Cisco, Polycom, or similar video infrastructure. Experience with Pexip a bonus.

Working Conditions:

• Work Environment: This is a hybrid telework position with an average of three (3) days per week at the Supreme Court of Virginia. Ultimately, the hybrid telework schedule is determined by the reporting manager.
• Equipment: The resource will be provided a workstation when onsite. When working remotely, they will need to use their personal computer, a laptop or desktop computer (with Windows 11 Pro), to remotely connect to their assigned client workstation, via VPN. A personal webcam and audio equipment will be required when participating in virtual meetings.
• Physical Requirements: Ability to sit for extended periods and use computer equipment.
• Travel Requirements: At this time, we do not anticipate that the resource will need to travel. The candidate will be coordinating with the field implementation teams from the Supreme Court of Virginia.