NOC Planning & Disruption Specialist, Global Charging

The NOC Planning & Disruption Specialist works on the Global Charging Operations team in Buffalo, NY. The ideal candidate has experience working with or a passion for disruption planning, weather or emergency management. This role is part of the Tier 1 monitoring team working to ensure superior customer experience 24-7 on the Supercharger network. The individual will work closely with Energy Service, Charging Asset Management, internal engineering teams and external parties.

Responsibilities

• Responsible for process management for network disruptions (minor / major) that may affect access to charging ranging from weather events, grid disruptions or peak travel
• Partner with modeling and analytics teams on forecasts and post-event reviews for internal updates and mitigation
• Act as the global expert in network risks that impact access to charging
• Develop internal & external comms plans and education resources
• Represent the team with external counter parties like utilities and government emergency planning divisions

Requirements

• Any combination of education and experience equivalent to a bachelor's degree and 2+ years working in a similar role or industry with 24-7 business operations or emergency management
• Experience coordinating in fast-paced environments and teams
• Ability to manage multiple projects with an eye for efficiency and priority
• Superior communication skills with ability to discuss technical topics with a range of audiences
• Highly energetic personality, with a flexible attitude towards critical tasks
• Available to work weekends and on holidays

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation
• Associate Project Mgr - $57,800 - $86,700/annual salary
• Project Mgr - $68,000 - $102,000/annual salary
• Sr Project Mgr - $85,000 - $127,500/annual salary
• Staff Project Mgr - $105,400 - $158,100/annual salary
• Sr Staff Project Mgr - $125,800 - $188,700/annual salary
• Principal Program Mgr - $142,800 - $214,200/annual salary
+ cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.