Product Director, Player Engagement

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Company: Rush Street Interactive

Location: Usk, WA 99180

Description:

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

Are you a visionary with a passion for disrupting the online gaming industry and delivering new-to-the-industry play experiences? Do you thrive on challenging the status quo and leading radical innovation? If so, Rush Street Interactive has an exciting opportunity for you to shape the future of our player experiences including in the areas of player community features, promotional games, gamified loyalty mechanics and awards systems. Join our team and unleash your creativity to deliver ground-breaking experiences that will captivate players and set new industry standards.

Seize this opportunity to lead our player experiences into uncharted territory, where you will have the freedom to challenge conventions, disrupt the industry, and shape the future of online gaming. Join us now and be part of a team that dares to be different, where innovation thrives, and where your ideas can revolutionize the player experience.

Responsibilities:
  • Lead the strategic development and execution of our player engagement product strategy and roadmap, supporting online player retention (and acquisition) while ensuring alignment with the overall business goals and objectives.
  • Utilize your in-depth understanding of users in the gaming industry (real money and social), loyalty mechanics, market trends, and player behavior to identify and oversee the creation of creative opportunities for growth and innovation within our products and services.
  • Collaborate closely with cross-functional teams, including design, creative, engineering, marketing, and operations, to deliver high-quality features and differentiated experiences that resonate with our target audience.
  • Provide strong leadership to a team of product owners, guiding them in prioritizing initiatives, setting clear goals, and driving results.
  • Foster a collaborative and results-driven culture, promoting effective communication and teamwork within the product team and business owners across the organization.
  • Conduct regular market research, competitor analysis, and user feedback, insights and identify areas for improvement in the product and user experience.
  • Act as a liaison between the business stakeholders, development teams, and other internal and external partners, ensuring effective communication and alignment of goals.
  • Define, implement, track and monitor key performance indicators (KPIs), metrics, and analytics to evaluate the performance and success of the product, making data-driven decisions and optimizations.
  • Drive value contribution towards business OKRs via metrics and goals set for the product teams
  • Stay up-to-date with industry trends, regulatory changes, and emerging technologies to identify new opportunities and ensure compliance with relevant laws and regulations.

Qualifications:
  • At least 7 years of product management experience focused on customer loyalty, retention and engagement, ideally within the social casino or online casino industry
  • Track record of successfully leading and managing a team of product owners or related roles. An ideal candidate has proven ability to provide leadership across different time zones
  • Creativity and drive towards innovation and differentiation
  • Excellent strategic thinking, with the ability to align product initiatives with overall business objectives and drive value for customers and the company.
  • Strong analytical skills and a data-driven approach to decision-making, leveraging metrics and user insights to inform product strategies and optimizations.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, stakeholders, and external partners.
  • Up-to-date knowledge of online casino trends, market dynamics, and regulatory requirements. Having comparable knowledge in social casino industry as well is a plus
  • Experience with Agile methodologies and product management tools is required.


As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

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