Senior Program Analyst - COO

Overview

Are you a Senior Program Analyst who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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Responsibilities

• Support to OIT IO within the data center including tasks such as: posting timecards; monitoring Service e-mail box; distribution of mail, both paper and e-mail; developing travel and training documents; and copying and reproduction. Any soft or hard copy deliverables required shall be delivered to the COR/VA Resource Lead
• Facilitate and schedule appointments, coordinate meetings and reserve conference space for personnel as well as performing meeting set-up and other coordination activities. New, recurring, rescheduling or cancellation of meetings and/or appointments shall be scheduled the same day the request is received
  • Prepare interoffice correspondence and maintain administrative filing system for the Service with an internal administrative control, e.g. ensure that new information is added to administrative files and databases are maintained and disposition of outdated file materials or transfer files to inactive storage
  • Prepare and maintain operating and desk procedures, methods, standards, policy memoranda and techniques concerning administrative procedures within the Service, and recommend required changes and adjustment to assure proper and accomplishment of Service goals and objectives
  • Maintain the Service e-mail box by taking action on each message
  • Prepare, edit and/or conduct reviews for recurring and one-time reports, suspense items, date sensitive actions and correspondence required for the various functions of the Service. The Contractor shall ensure final documents are routed or mailed to the designated source(s) after receipt of all required concurrence/approvals
  • Answer the telephone, take messages, respond to routine inquiries, and direct calls to staff
  • Copy, bind, and collate documents and ensure distribution and mailing
  • Handle travel arrangements, approximately three times per month, for Service Chief and employees of the Service as needed
  • The travel arrangements include preparing the travel request
  • The travel request shall be finalized by Government Service employees after all steps have been taken. Upon completion of travel, complete travel voucher to include: mileage calculation, adherence to proper format, obtaining appropriate finance and supervisor's approval
  • The travel voucher shall be finalized by Government Service employees after all steps have been taken

Qualifications

• Attention to detail
• Ability to prioritize
• Must have strong organizational and communication skills
• Must have Strong written skills

Education:

• Bachelor's degree business, or related field and 10 years' experience
• Eight (8) years of additional relevant experience may be substituted for education (18 years total)

Clearance:

• Moderate: Tier 2S (Standard MBI)

Location:

• Department of Veteran's Affairs (100% Onsite)
• Monday - Friday (7:30 AM - 4:00 PM CST Time)
• Austin Information Technology Center
  1615 Woodward St
  Austin, TX 78741