BUSINESS OPERATIONS MANAGER (PHYSICAL PRESENCE REQUIRED)

Position Type:
FACILITIES/FACILITIES MANAGER

Date Posted:
7/3/2024

Location:
Atlanta Public Schools
POSITION SUMMARY:
The Business Operations Manager will ensure that all administrative support functions of the Facilities Services Department are carried out effectively for the department to fulfill its mission of ensuring that instructional facilities are conducive to learning and are properly maintained. This position manages, oversees, and trains staff that provide administrative support to all business operations within the Facilities department including, but not limited to, maintenance and operations, capital improvement, human resources (including payroll/timekeeping), finance, procurement, and special projects. The Business Operations Manager is responsible for human resources management, communication management (i.e., website, social media, internal/external communications), electronic file management, task management and policy development/management. This position is considered essential; therefore, a successful candidate shall expect to work some early/late hours, weekends, holidays as needed.

MINIMUM REQUIREMENTS:
EDUCATION:
Bachelor's Degree in Business Administration, Technical Management, Finance, Public Policy or closely related field required.
CERTIFICATION/LICENSE:
N/A.
WORK EXPERIENCE:
5 years of business or project management experience required.

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent communication (oral & written) and interpersonal skills.
• Possesses strong leadership traits with the ability to lead people and provide direction.
• Demonstrated ability to take initiative, detailed oriented, and is highly organized.
• Excellent writing skills, with experience drafting procedures, creating electronic reports and business process management.
• Strong customer service and team building skills
• Skilled in data entry, Microsoft Word, Excel, PowerPoint, Microsoft Access, with knowledge of information technology.
• Strong problem solving and decision-making skills.
• Knowledge and experience with Lawson or other enterprise resource planning (ERP) systems.
• Knowledge and/or experience with KRONOS/UKG and information technology.
• Demonstrated ability to read and interpret complex materials.
• Must be skilled in the evaluation of personnel and in the accomplishment of goals and objectives.
• Demonstrated ability to manage priorities and workloads.

ESSENTIAL DUTIES:

• Manages input to payroll systems development and compliance; continually review processes and work practices to ensure that the time and compensation of department employees is accurate.
• Maintains direct correspondence with the district payroll department to ensure compliance with procedures.
• Maintains management oversight on human resource functions, including working with the district's human resources department to ensure that open positions are properly posted with necessary talent management.
• Provides supervision and management to the staff that perform business operations administrative support.
• Performs communication management to both internal and external customers by employing multiple mediums of information (i.e., website/social media, internal electronic communications, etc.).
• Develops, coordinates and implements systems, policies, procedures, and productivity standards.
• Maintains quality service by applying customer service standards, analyzing, and resolving customer service problems and recommending system improvements.
• Collaborates with executive leadership and other management level staff from the various systems (i.e., work order management, human resource/payroll, budgeting/expenditures, procurement, capital project management) and ensures the successful implementation of any related project (e.g., allocation of resources, completion of project deliverables, close out documentation, timely reviews, and proper approvals).
• Required to have prompt, regular attendance in-person or virtually and be available to work on-site, in-person during regular business hours, and as needed.
• Performs other duties as assigned by an appropriate administrator or their representative

PHYSICAL ABILITIES AND WORKING CONDITIONS:
The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students.

Vision: Ability to read small print and view a computer screen for prolonged periods.
Hearing: Ability to tolerate exposure to noisy conditions
Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.
Upper Body Mobility: Ability to use hands to grasp and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 15 or more pounds on a frequent basis.
Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
Mental Requirements: Ability to read, write, understand, interpret and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile and coordinate information and records. Understand how to manage stress

Additional Work Conditions & Physical Abilities: Will require travel to multiple sites.

The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.

SALARY GRADE: 133
WORK DAYS: Annual
SALARY SCHEDULE LINK: https://www.atlantapublicschools.us/cms/lib/GA01000924/Centricity/Domain/7849/FY_24_Non%20Teaching%20Pay%20Grade%20111-142.pdf