Domain Consultant-Business Consulting

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Company: Tephra Inc.

Location: New York, NY 10025

Description:

Description:

Title: Domain Consultant (After Sales Service Consultant)

Job Description:
10-15+ years' experience and expertise in Service-Centric function, preferably in heavy

equipment, aerospace, industrial, automotive manufacturing
Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs,

overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service /

Aftermarket Parts, IOT and Service System Integration.
Consulting and deployment of service / aftermarket management solutions.
Strong communication and presentation skills are required. Will communicating with internal

and customer teams. Must display ability to discover and define business requirements. A strong

understanding of Business Process Modeling is required.
Contribute and collaborate with team that implements the solution.
70-80% Client Interaction and 30-20% Internal assets
Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow,

Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle

etc.) by giving the domain inputs to IT teams.
Work on pre-sales activities for identifying and converting business consulting and IT

implementation opportunities.

Responsibilities:
Consulting - defining strategy, roadmap, business capabilities, requirements and working with

team in implementation.
Identify opportunities through business connects with clients and relationships in TCS ecosystem
Lead RFP responses and contribute
Track emerging business models and trends for its applicability in manufacturing.
Build connects with analysts, speak jointly with customers in key Industry forums and publish

thought leadership articles
Prepare assets for practice
Experience in outcome centric models

Qualifications:
Graduate/Post Graduate in Engineering or Sciences
Experience in Service Planning, Scheduling, product as a service, Statistics, BOM, Catalog building, analytics

and automation, Pricing.
Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.
Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots
Publication of articles in forums

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