District Manager

*** THIS ROLE WILL SUPPORT THE EAST NORTH CAROLINA MARKET ***

Our District Managers are both Brand Ambassadors and Servant Leaders. They lead through influence and by example. The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each location within their market. Each market consists of 5 to 8 locations. The District Manager works closely with marketing and recruiting to drive guest traffic and build internal talent pipelines of team members who are lead and developed into future leaders.

Our district managers create a consistent encore experience for our internal and external guests. They are passionate about building great teams, empowering others, and creating a positive culture.

ESSENTIAL JOB FUNCTIONS

Essential duties may include but are not limited to the following:

• Serves both the internal and external guest
• Sets quarterly goals for each management team that are in line with the Zax LLC strategic plan and meet the required expectation for each metric
• Acts as a funnel when information is needed to be passed down from Zax LLC headquarters and Zaxby's Franchising LLC to the field
• Develops store level managers through influence and governance
• Recruits future talent that fits the Zaxby's Culture
• Focuses on building people so that they can in turn build the business
• Explains the "Why" when coaching future leaders while also utilizing the Plan, Tell, Show, Do, Review (PTSDR) training method
• Works a minimum of 6 hours in each location, within their district, bi-weekly
• Plans and prepares for each store visit with the intention of development and commits to limiting outside distraction via cell phone or email during store visits
• Conducts store inspections to ensure that brand standards and procedures are being upheld at all times
• Ensures protection of the Brand through adherence to standards and policies
• Uses creative and innovative strategies to create and maintain community partnerships with a variety of organizations
• Collaborates with Zax LLC headquarters when needed to solve roadblocks within their district
• All other duties necessary to ensure district operations function properly

TRAVEL REQUIREMENT

Up to 25% required

QUALIFICATIONS

• Must be 18 years of age or older
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Ability to work a minimum of 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check, drug screen, and motor vehicle report
• Subject to annual motor vehicle report
• Proven business acumen
• Servant leader
• Demonstrated developer of people
• Self-motivated leader with the ability to solve complex problems
• Strong planning and organizational skills
• Ability to create and implement management development plans
• Excellent interpersonal communication, presentation, and conflict resolution skills
• Basic math and accounting skills
• Strong analytical/decision making skills
• Demonstrates loyalty, integrity, dependability, empathy, and professionalism

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
• Office environment; work with computer and office equipment