Business Development Manager - Beverage (non-alcoholic)

We Are

Due North is a leader in the manufacturing of quality refrigerated and frozen food merchandisers and are well known by the Minus Forty & QBD brand name of products. Our customers find the convenience and reliability of our innovative spot merchandising and business products across North America and Europe a key contributor to their business' success.

A wide product portfolio of commercial refrigeration products and the ability to customize products within a short time frame, has earned us the trust and confidence of our customers in a variety of markets. We cater to ice cream vendors, frozen novelty merchandisers, frozen and refrigerated food merchandisers and we're business partners with major corporations in the food industry.

Our team of focused and friendly professionals are always happy to serve our customers, who we have been serving for over 30 years.

Your Opportunity

Are you looking for a business development career with a company that believes in being a leader in customer focused product development and innovation? Due North offers ample opportunity to expand and enhance your knowledge and encourages self-growth by implementing competitive KPI driven activities which lead to monthly and annual performance bonuses. Do you enjoy a challenge? Do you go above and beyond? Are you interested in developing relationships with sector leading companies across the USA & Canada? Then Due North is the next step in your exciting successful career path.

The Business Development Manager - Beverage is responsible for pursuing and maximizing on strategic direction and growth, by establishing the Due North brand leading to opportunities for further development.

Main Duties & Responsibilities

• Act as a consultant to our customers to recommend our products
• Analyze details of new market segments/niches to assess their growth potential
• Prospect and qualify new business opportunities by using on-line business tools including LinkedIn, following leads from existing clients and networking through associations, conferences and trade shows
• Contact and visit potential customers and existing key accounts to understand customer requirements, promote products and gather information
• Collaborate with Customer Service Representatives, VP and CCO to exchange information on customer accounts, selling strategies and marketing information
• Monitor market conditions, product innovations, and competitors' products, prices, and sales
• Manage customer feedback and concerns
• Maintain customer records, using automated systems - Salesforce and the Due North MRP System
• Negotiate prices, contracts, service agreements and payment terms for customer accounts
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and completing expense reports
• Prepare sales presentations and proposals
• Prepare and present quotes, credit terms, and bid specifications
• Provide management with feedback on products and services for any improvement/design modifications or general customer requirements for future product release that would lead to increased customer satisfaction
• Strive for continuous learning and develop knowledge, skills, tools and techniques relevant to your position

You Have

• Bachelor's Degree in Business or equivalent business experience
• Minimum 5 years' experience in a B2B sales role, preference to those with experience selling to major and independent clients of the non-alcoholic Beverage industry is preferred.
• Excellent communication skills both verbally and written in English.
• Excellent Microsoft Excel skills along with general skills with Microsoft Outlook, Word and PowerPoint.
• Experience with a manufacturing company is desirable
• Effective and high-quality customer service and relationship management skills.
• Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
• Developing rapport and effective listening skills.
• Professionalism - patience, poise and tact.
• Effective verbal and written skills - must be able to explain fairly technical parts information clearly and effectively and timely communication with customers and accurately.
• Effective organizational skills and time management skills including ability to prioritize and multi-task.
• High level of attention to detail, accuracy, and adaptable to change.
• Ability to establish positive working relationships with internal and external customers.
• Ability to use good judgement and strong work ethics and integrity on the job.
• Ability to understand and follow procedures, work instructions and company policies
• Desire for future growth and responsibilities.
• Proven success of working independently in a remote office environment
• Must be able to travel to the US/Canada and have a valid driver's license
• Must be able to travel approximately 40%

Compensation and Benefits:

• Competitive total compensation package including bonus pay, based on performance.
• Medical, dental benefits and RRSP (Canada) program.
• Opportunity to be part of a dynamic and highly motivating work environment where you can develop your potential and an exciting career.
• Add to your skill set by attending classes at colleges and universities through our tuition reimbursement program.
• We reinvest in the operation, continually investing in new technology, updating the infrastructure and creating more roles for more people.