Director of Student Receivables

Why You Should Work With Us:

Arizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor's in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor's prepared nurses are needed.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

Passion: We love helping others succeed.
Excellence: We strive to be the best.
Adaptability: We learn, in part by trying new ideas.
Accountability: We own our results.
Integrity: We do the right thing.

What You'll Do:

This position offers an exciting opportunity to contribute to the growth and success of the College by overseeing the student accounts receivable (Student Receivables) function. You will manage and oversee the day-to-day activities of the student loan management team to ensure the accuracy, integrity, and compliance of student billing and collecting student payments. Your strong leadership skills, in-depth knowledge of managing billing and collections, and ability to collaborate across departments will be essential in achieving the College's financial objectives.

Essential responsibilities:

• Establish and improve processes:
  • Manage the policies, objectives, and initiatives of the student receivables function to achieve targets and optimize student interactions throughout the student lifecycle.
  • Implement processes for student loan underwriting, billing, compliance and collections to ensure that the receivables cycle is effective.
  • Continuously evaluate billing processes and systems, identifying opportunities for streamlining, automation, and efficiency enhancements. Implement best practices accordingly.
  • Drive process improvements to minimize losses and maintain strong internal controls.
• Manage student receivables and analyze data:
  • Track metrics related to student payment performanc
  • Work with cross-functional teams to prevent and resolve delinquencies.
  • Lead a team to address student questions, set up agreements, and follow up on outstanding matters.
  • Work with the finance and accounting team to reconcile student receivable balances, maintain accurate aging, provide necessary reports, and support the financial reporting function.
  • Coordinate with the financial aid team to ensure students' financing is properly and timely arranged and communicated.
• Vendor management:
  • Manage and hold accountable third-party vendors, including student loan servicers and collections agencies.

At Arizona College of Nursing, we believe in a collaborative approach where all colleagues work together towards our shared goals. It's important to note that this list doesn't cover everything you'll be asked to do or need to do. We value adaptability and flexibility as we grow and evolve as an organization.

What We Need From You:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.

Must have:

• Bachelor's degree
• Minimum of 6 years of progressive, relevant receivables management experience.
• 3+ years of management or supervisory experience.
• Proficient in all Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong interpersonal and organizational skills.
• Excellent customer service skills.
• Strong problem-solving skills and ability to make timely decisions.

Nice to have:

• Industry experience in Higher Education