IT Infrastructure & Security Manager

Salary: $75,271.00 - $97,853.00 Annually

Location : Manteo, NC

Job Type: Full-time

Job Number: 2024-00635

Department: Information Technology

Opening Date: 07/10/2024

About the Position

Performs complex professional work and plays a crucial role in designing, maintaining, optimizing, and securing Dare County's IT infrastructure.

Job Duties

• Infrastructure Management - Designs, implements, and maintains Dare County's IT infrastructure, including servers, networks, storage systems, and virtualization platforms. Analyzes system capacity and performance trends to anticipate future infrastructure needs and recommends upgrades or expansions as necessary. Maintains accurate and up to date documentation of infrastructure configurations, procedures, and troubleshooting processes.
• Systems Monitoring and Troubleshooting - Monitors system performance, identifies potential issues, and proactively resolves any technical problems to ensure the availability and reliability of critical systems. Establishes and maintains data backup and recovery procedures to ensure business continuity in case of data loss or system failures.
• Security - Implements and maintains robust security measures, including firewalls, intrusion detection systems, and access controls to safeguard the County's infrastructure from threats and vulnerabilities. Researches and evaluates emerging cyber security threats and vulnerabilities and the best ways to mitigate them. Assesses new security technologies to determine potential value to the County. Provides technical expertise regarding security-related concepts to operational teams within the IT Department and the County. Assists with the creation, maintenance and delivery of cyber security awareness training.

Position Qualifications

Proficiency in configuring and managing Windows and Linux servers, networking equipment, and virtualization technologies. Familiarity with cloud platforms and hybrid infrastructure setups. Strong knowledge of security best practices and experience implementing security measures within an infrastructure context. Excellent problem solving skills and the ability to diagnose and resolve technical issues efficiently. Exceptional communication and interpersonal skills, with the ability to work collaboratively in a team environment.
Education, Experience and Supplemental Information

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent combination of education and work experience.
• Four (4) years of experience as an Infrastructure Administrator, Systems Administrator, Systems Analyst or a similar role.

A competitive benefits package is provided:

• 12 - 30 paid vacation days per year, based on length of service
• 12 paid sick days per year
• 12 paid holidays per year
• 3 paid personal leave days
• Employer-paid medical insurance for employee
• Life Insurance
• Local Government Retirement System
• Automatic 3% contribution into NC Total Retirement 4019K0 Plan
• Longevity Pay Plan
• Employee Assistance Counseling Program
• Transfer of sick leave from another North Carolina state or local government agency will be considered within 2 months of hire
• Elective supplemental insurance including short-term disability, vision, dental, term life

Employees have the option to cover their dependents on the County's group policy at their own expense through payroll deduction.

Note: Part-time positions do not include benefits. If this is a part-time position, it will not include benefits.