Lead DevOps Engineer (P1941)

84.51 Overview:

84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51 Insights, 84.51 Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

Join us at 84.51!

The Lead DevOps Engineer (Tech Lead) will operate as the day-to-day technical lead within one of our DevOps teams. This will include 50% hands on implementation, 25% product / project management, and 25% architecture design. You will be working with team members to accomplish our goals, triage support requests, and participate in an on-call schedule. As a group, we are responsible for providing development and deployment technology/patterns, standards, understanding our customers needs and providing organization wide solutions and enabling self-service for specialized needs.

This role will be leading our Dev Pipelines team, who are responsible for providing reusable and reliable workflows/images/patterns for our development / data science teams to leverage in their own work. Providing a stable, adaptable, and secure base for other teams to operate on top.

RESPONSIBILITIES:

• Implement and innovate on our CI/CD platform offerings, including Github Actions, Harness, and gather / incorporate feedback on those offerings to improve ease of use, reliability, and changing needs
• Work with engineering leadership to develop and execute annual and quarterly goals for maintaining and improving our technology platform across build and deployment tooling, hosting, testing
• Manage day-to-day team work / meetings, cooperating with product owner to execute on goals/OKRs
• Provide problem resolution for referred incidents from the Service Desk and other technology teams via Teams support channels / escalation
• Leverage internal processes for change management to enable teams to plan for upgrades / outages
• Collaborate within and across the DevOps teams to ensure all platform documentation is maintained as functionality changes across our teams
• Collaborate with Engineering teams to ensure infrastructure is meeting the business needs of the organization (understanding needs and incorporating feedback from customers appropriately to scale our team/processes across the org)
• Responsible for 2-3 technologies including complete ownership of all aspects of the technology (maintain, upgrade, train, mentor).

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• A 4-year Degree in a technology related discipline or equivalent knowledge from work experience.
• 5or more years' experience providing 2nd and/or 3rd line support in a fast-paced environment.
• Ability to solve problems and prioritize against deadlines / goals across several projects - working through others and enabling team members to succeed in a key success criteria for a lead role
• Ability to communicate our work with both technical and business audiences
• Passionate about technology and embraces change - establishing patterns and implementing ideas that enable new work to succeed and teams to move faster on their core objectives
• Ability to work in a highly collaborative environment - we frequently work directly with customers projects to identify changes that will help their problem but feed into scaling across the org

TECHNOLOGY SPECIFIC REQUIREMENTS:

• Experience authoring and optimizing CI/CD workflows to power build, scanning, and deployment of applications - we use Github actions today along with Harness to deploy to both on-prem (PCF) and Kubernetes (AKS, via helm and Harness)
• Familiarity with Kubernetes concepts and networking (traffic flows, scaling, monitoring) will help inform the work this team does for deployments / building applications

IMPORTANT INFO

This is a Hybrid position. Candidates must be able to come into the office on Monday, Tuesday, and Wednesday of each week. We have locations in Cincinnati, OH, Chicago, IL, Deerfield, IL, New York, NY, and Portland, OR. There are no remote options for this position.

We are NOT working with Staffing Firms, Consulting Companies, or any other 3rd parties on this position.

Full-time only. No contracts. No C2C.

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