Manager Sales Operations
Apply NowCompany: Kaseya
Location: Red Bank, NJ 07701
Description:
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture .
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
As a Sales Operations Manager you will be part of our Go To Market Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM, Quote Management, Subscription Management, and Invoice Support.
Ensuring use of consistent Sales KPI definitions across company is your responsibility. Moreover, you will work with Finance, HR, and Sales to improve the Opportunity to Invoice processes and effectiveness.
What is waiting for you?
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture .
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
As a Sales Operations Manager you will be part of our Go To Market Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM, Quote Management, Subscription Management, and Invoice Support.
Ensuring use of consistent Sales KPI definitions across company is your responsibility. Moreover, you will work with Finance, HR, and Sales to improve the Opportunity to Invoice processes and effectiveness.
What is waiting for you?
- Support the sales team using SalesForce.com with process improvement, measurement, tracking and analytics relevant to their functional areas
- Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
- Enhance sales productivity by enabling the team to work smarter by simplifying processes
- Create monthly content for executive presentations and board reporting
- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
- Support the quoting and quote approval processes.
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Assist with on-boarding and training new sales talent for GTM toolsets.
- Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
- Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving
- 3-5 years of experience in sales operations as a SFDC subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
- Bachelor's degree required, technical or business-related field preferred.
- Ability to understand high-level sales strategies, translate them into system and process improvements, and ensure local execution and business impact.
- Advanced Excel skills with a strong understanding of Salesforce.
- Experience directly managing remote employees
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.