Plant IT Engineer

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Skills Required:
Responsibilities:

• Support a multi-shift operation in a manufacturing plant. o Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. (Days, nights and or weekends).
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with Business IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
• Focus on the integration / long term maintenance of applications.
• Assist team lead with managing assignments and workload.
• Develop, maintain, and share, accurate support documentation

Experience Required:
Job Requirements:

• A strong desire to learn manufacturing operations and business practices is desired. Broad business and manufacturing perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core. A Willingness to work in a high-pressure production environment and flexible working shift is a foundation in this space.
• Preferred Qualifications:
  • Experience with Office automation, Windows, PC's & Printers
  • Strong written and verbal communication skills
  • Ability to multi-task; managing multiple tasks
  • Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
  • Experience in a manufacturing environment Experience identifying, investigating & solving problems without supervision
  • Experience with Server administration; Windows or Linux Any plant floor automation experience is highly desired (Control systems, PLC's, etc.)
  • Familiar with Cisco routers and switches to include basic troubleshooting and cable installation
  • Ability to communicate effectively with business users and IT professionals including globally distributed teams.
  • The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups.
  • Motivated and self-starter.
  • Ability to communicate effectively with business users and IT professionals including globally distributed teams; the ability to adjust communications appropriately for the audience; work with all levels of management and diverse work groups.
  • Knowledge of Windows server and Windows Active Directory.
  • Experience with VM servers.

Education Required:

• High School