Director Clinical Quality and Patient Safety

Great Benefits
Medical, Dental and Vision
403(b) with employer match
Basic Life, Accident, Short term disability, long term disability coverage
Work/Life Balance
Paid Holidays
Generous Paid Time Off
Flexible Leave Policies
Employee Fitness Room

The Brattleboro Retreat is among the most respected psychiatric hospitals in the northeast. We're also a place where staff can make a lasting impact on their patients' lives. People who are struggling with their mental health need compassionate Healthcare Workers now more than ever!

We are looking to identify a highly experienced and dynamic Director of Quality and Patient Safety. This critical leadership role oversees the strategic development and implementation of comprehensive quality and patient safety programs. The ideal candidate will be a visionary leader with a proven track record in driving quality improvement initiatives and fostering a culture of safety.

Responsibilities

• Strategic Leadership:
  • Provide strategic leadership in the development and implementation of quality and patient safety programs (performance improvement, patient safety, and accreditation).
  • Plan, organize, and direct managerial and operational activities to support these programs.
  • Promote a culture of safety throughout the organization.
  • Ensure effective use of performance improvement methodologies and data integrity.
• Regulatory Compliance and Survey Readiness:
  • Serve as the liaison with The Joint Commission, CMS, and other regulatory agencies.
  • Oversee the organization's continuous survey readiness processes.
• Collaboration and Performance Improvement:
  • Collaborate with the Medical Staff to promote evidence-based quality and safety practices.
  • Ensure alignment of quality improvement goals with organizational goals and priorities.
  • Lead and coordinate activities of diverse teams, fostering a collaborative environment.
  • Utilize performance improvement methodologies to drive positive change and achieve optimal patient outcomes.

Qualifications:

• Minimum Education/Experience:
• • Bachelor's, Master's, or Doctorate degree in a health-related field with 5 years of relevant hospital management experience, including 2 years in a directorial role.
  • Alternatively, allied health professionals with extensive hospital experience (>7 years) and relevant credentials may be considered.
• Related Skills:
  • Proven experience in quality/performance improvement, and as applicable, case management.
  • Ability to lead and motivate diverse teams to embrace change and achieve quality goals.
  • Ability to lead and motivate diverse teams to embrace change and achieve quality goals.

• Demonstrated knowledge of Performance Improvement, Outcomes, and Quality Management.
• Knowledge in Peer Review, Risk Management, Patient Safety, Infection Control Prevention, and Reporting (as applicable).
• Strong analytical skills with the ability to interpret and process data.
• Excellent communication (written and verbal) and presentation skills.
• Proficiency in computer operations, statistics, spreadsheets, and database systems.
• Current understanding of Joint Commission, State-specific requirements, and CMS regulations.
• Demonstrated understanding of QIO guidelines and processes.

Licenses/Certifications/Credentials

• Registered Nurse (RN) preferred.
• Certified Professional Risk Management (CPHRM) or Certified Professional Healthcare Quality (CPHQ) certification within three years of hire.

Day
FTE 1/40 Hours